‘21st century skills: realising our potential’ (no date). Available at: https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/336816/21st_Century_Skills_Realising_Our_Potential.pdf.
2010 Top 25 big companies to work for (no date). Available at: http://www.b.co.uk/Lists/ListedCompanies/49/104.
‘A 2 × 2 achievement goal framework.’ (2001) Journal of Personality and Social Psychology [Preprint]. Available at: https://search.ebscohost.com/login.aspx?direct=true&db=pdh&AN=2001-16719-011&site=ehost-live.
‘A barometer of HR trends and prospects 2010’ (no date). Available at: https://www.cipd.co.uk/podcasts/hr-outlook-2011.
ACAS (no date) ‘Discipline and grievances at work’. Available at: http://www.acas.org.uk/index.aspx?articleid=2179.
‘Achieving tangible business benefits with social computing’ (no date). Available at: http://libwww.essex.ac.uk/articles/socnetwp07.htm.
Achilles A. Armenakis, Stanley G. Harris, and Kevin W. Mossholder (1993) ‘Creating readiness for organizational change’, Human relations, 46(6). Available at: https://journals.sagepub.com/doi/pdf/10.1177/001872679304600601.
Aczel, A.D. and Sounderpandian, J. (2006) Complete business statistics. 6th ed. New York: McGraw-Hill.
Adair, J.E. (1987) Effective teambuilding: how to make a winning team. London: Pan Books.
Adamson (1997) ‘Management consultants’ intervention styles and the small organisation’, Journal of Small Business and Enterprise Development, 4, pp. 55–64.
Adler, L. (no date) Outside chance. Available at: https://www.peoplemanagement.co.uk/experts/advice/outside-chance.
Adler, R.B. and Elmhorst, J.M. (2010) Communicating at work: principles and practices for business and the professions. 10th ed. New York: McGraw-Hill.
Aitken, A. and Crawford, L. (2007) ‘Coping with stress: Dispositional coping strategies of project managers’, International Journal of Project Management, 25(7), pp. 666–673. Available at: https://doi.org/10.1016/j.ijproman.2007.02.003.
Albert Bandura (1977) ‘Self-efficacy: Toward a unifying theory of behavioral change’, Psychological Review, 84(2), pp. 191–215. Available at: https://search.ebscohost.com/login.aspx?direct=true&db=pdh&AN=1977-25733-001&site=ehost-live.
Albright, S.C., Winston, W.L. and Zappe, C.J. (2009) Data analysis & decision making with Microsoft® Excel. Rev. 3rd ed. Mason, OH: South-Western/Cengage Learning.
Alex F. Osborn (1979) Applied Imagination: principles and procedures of creative problem-solving. 3rd rev. ed. New York, NY: Charles Scribner’s.
Alexander, D., Britton, A. and Jorissen, A. (2007a) International financial reporting and analysis. 3rd ed. London: Thomson Learning.
Alexander, D., Britton, A. and Jorissen, A. (2007b) International financial reporting and analysis. 3rd ed. London: Thomson Learning.
Alfes, K. et al. (2015) ‘Creating an engaged workforce’. Available at: https://www.cipd.co.uk/hr-resources/older-publications-full-text.aspx.
Alistair Cockburn (2007) Agile software development: the cooperative game. 2nd ed. Upper Saddle River, NJ: Addison-Wesley.
Allcorn, S. (1985) ‘What Makes Groups Tick’, Personnel, 62(9), pp. 52–58.
Allcorn, S. and Diamond, M.A. (1997) Managing people during stressful times: the psychologically defensive workplace. Westport, Conn: Quorum Books.
Analyse your career values (no date). Available at: https://www.kent.ac.uk/careers/Choosing/values.htm.
Anderson, D.R. (2007) Statistics for business and economics. London: Thomson Learning.
Anderson, Neil (1993) Successful selection interviewing. Oxford, [England]: Blackwell Publishers.
Andrew J. Ellion and Holly A. McGregor (2001) ‘A 2x2 achievement goal framework’, Journal of personality and social psychology, 80(3), pp. 501–519. Available at: https://search.ebscohost.com/login.aspx?direct=true&db=pdh&AN=2001-16719-011&site=ehost-live.
Andrew Rothwell and John Arnold (2005) ‘How HR professionals rate “continuing professional development”’, Human Resource Management Journal, 15(3), pp. 18–32. Available at: https://search.ebscohost.com/login.aspx?direct=true&db=bsu&AN=17649086&site=ehost-live.
Andy Gilbert and Ian Chakravorty (2001) Go MAD About Coaching. Woodhouse Eaves: Go Mad.
Anja Van den Broeck et al. (2008) ‘Explaining the relationship between job characteristics, burnout, and engagement: the role of basic psychological need satisfaction’, Work & Stress, 22(3), pp. 277–294. Available at: https://www.tandfonline.com/doi/pdf/10.1080/02678370802393672?needAccess=true.
Anne Sigismund Huff (1999a) Writing for scholarly publication. Thousand Oaks, CA: Sage Publications.
Anne Sigismund Huff (1999b) Writing for scholarly publication. Thousand Oaks, CA: Sage Publications.
Annie McKee, Richard E. Boyatzis, and Fran Johnston (2008) Becoming a Resonant Leader: develop your emotional intelligence, renew your relationships, sustain your effectiveness. Boston, MA: Harvard Business School Publishing.
Anthony Crandell Hamblin (1974) Evaluation and control of training. London: McGraw-Hill.
April H. Reed and Linda V. Knight (2010) ‘Effect of a virtual project team environment on communication-related project risk’, International Journal of Project Management, 28(5), pp. 422–427. Available at: https://www.sciencedirect.com/science/article/pii/S026378630900088X.
Aranda, E.K. (1998) Teams. Upper Saddle River, N.J: Prentice Hall.
Argumentation: Critical Thinking in Action: 2nd ed. (23ADa). iUniverse; 2nd edition. Available at: https://www.amazon.co.uk/Argumentation-Critical-Thinking-Action-2nd/dp/1440168385.
Argumentation: Critical Thinking in Action: 2nd ed. (23ADb). iUniverse; 2nd edition. Available at: https://www.amazon.co.uk/Argumentation-Critical-Thinking-Action-2nd/dp/1440168385.
Argyris, C. and Schön, D.A. (1996) Organizational learning II: theory, method, and practice. Reading, Mass: Addison-Wesley.
Association for Coaching (no date). Available at: https://www.associationforcoaching.com/.
Axtell, C. et al. (2004) ‘From a distance’, People Management, 10, pp. 38–40. Available at: https://www.peoplemanagement.co.uk/experts/research/from-distance.
Baker, J.R. and Philips, J.G. (2007) ‘E-mail, decisional styles, and rest breaks.’, Cyberpsychology & Behavior: The Impact Of The Internet, Multimedia And Virtual Reality On Behavior And Society [Preprint]. Available at: https://search.ebscohost.com/login.aspx?direct=true&db=mnh&AN=17927540&site=ehost-live.
Baldin, A. (2010) Managing people, policies and privacy. Available at: http://www.bcs.org/content/conWebDoc/34663.
Bandura, A. (1977) ‘Self-efficacy: towards a unifying theory of behavioral change’, Psychological review, 84(2).
Barbara Minto (2009a) The pyramid principle: logic in writing and thinking. Harlow: Financial Times Prentice Hall.
Barbara Minto (2009b) The pyramid principle: logic in writing and thinking. Harlow: Financial Times Prentice Hall.
Barclay, J. (2001) ‘Improving selection interviews with structure: organisations’ use of “behavioural” interviews’. Available at: http://www.emeraldinsight.com/doi/pdfplus/10.1108/00483480110380154.
Barker, R.A. (2001) ‘The nature of leadership’, Human relations, 54(4).
Barrass, R. (2002a) Study!: a guide to effective learning, revision and examination techniques. 2nd ed. London: Routledge.
Barrass, R. (2002b) Study!: a guide to effective learning, revision and examination techniques. 2nd ed. London: Routledge.
Bateman, T. and Crant, J.M. (1999) ‘Proactive behaviour: meaning, impact, recommendations’, Business Horizons [Preprint]. Available at: https://search.ebscohost.com/login.aspx?direct=true&db=bsu&AN=2081040&site=ehost-live.
Baumard, P. (1999) Tacit knowledge in organizations. London: SAGE.
Beckett, R. (2003) ‘Communication ethics: principle and practice’, Journal of Communication Management, 8(1), pp. 41–52. Available at: https://www.emerald.com/insight/content/doi/10.1108/13632540410807538/full/html.
‘Becoming a reflective practitioner: a continuing professional development s...’ (2002) Business Ethics: A European Review [Preprint]. Available at: https://search.ebscohost.com/login.aspx?direct=true&db=bsu&AN=6778318&site=ehost-live.
Beer, M. and Nohria, N. (2000) ‘Cracking the code of change’, Harvard business review, 78(3).
Belbin Associates (no date). Available at: http://www.belbin.com/.
Belbin, R.M. (1981) Management teams: why they succeed or fail. London: Butterworth-Heinemann.
Belbin, R.M. (1993a) Team roles at work. Oxford: Butterworth-Heinemann. Available at: https://app.kortext.com/Shibboleth.sso/Login?entityID=https://idp0.essex.ac.uk/shibboleth&target=https://app.kortext.com/borrow/67462.
Belbin, R.M. (1993b) Team roles at work. Oxford: Butterworth-Heinemann. Available at: https://app.kortext.com/Shibboleth.sso/Login?entityID=https://idp0.essex.ac.uk/shibboleth&target=https://app.kortext.com/borrow/67462.
Belbin, R.M. (2010a) Management teams: why they succeed or fail. 3rd ed. Oxford: Butterworth-Heinemann.
Belbin, R.M. (2010b) Management teams: why they succeed or fail. 3rd ed. Oxford: Butterworth-Heinemann. Available at: https://ebookcentral.proquest.com/lib/universityofessex-ebooks/detail.action?docID=535052.
Belbin, R.M. (2010c) Management teams: why they succeed or fail. 3rd ed. Oxford: Butterworth-Heinemann. Available at: https://ebookcentral.proquest.com/lib/universityofessex-ebooks/detail.action?docID=535052.
Bell, B.S. and Kozlowski, S.W.J. (2002a) ‘A typology of virtual teams’, Group & Organization Management, 27(1), pp. 14–49. Available at: https://doi.org/10.1177/1059601102027001003.
Bell, B.S. and Kozlowski, S.W.J. (2002b) ‘A typology of virtual teams’, Group & Organization Management, 27(1), pp. 14–49. Available at: https://doi.org/10.1177/1059601102027001003.
‘Benefits of CPD’ (2013). Available at: http://www.cipd.co.uk/cpd/benefits.aspx.
Benhayon, S. (no date) The Way of Initiation: the development of energetic awareness. Available at: http://www.bookdepository.com/The-Way-of-Initiation-Serge-Benhayon/9780977541522.
Benne, I. and Sheats, P. (1948) ‘Functional roles of group members’, Journal of social issues [Preprint].
Bennis, W.G. and Nanus, B. (1997) Leaders: strategies for taking charge. 2nd ed. New York: HarperBusiness.
Berglas, S. (2002) ‘The very real dangers of executive coaching’, Harvard business review, 80(6).
Bill George (2003) Authentic Leadership: rediscovering the secrets to creating lasting value. San Francisco, CA: Jossey-Bass.
Biswas, S. and Twitchell, D. (2002) Management consulting. New York: John Wiley.
Blanchard, K.H., Zigarmi, P. and Zigarmi, D. (1994) Leadership and the one minute manager. London: HarperCollins.
Bleaken, D. (2009) Anatomy of an Attack. Available at: https://www.bcs.org/content/conWebDoc/33653.
de Bono, E. (1990) Lateral thinking. New York: Perennial Library.
Boud, D., Keogh, R. and Walker, D. (1985) Reflection, turning experience into learning. London: Kogan Page. Available at: https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=649772.
Bradley L. Kirkman et al. (2002) ‘Five Challenges to Virtual Team Success: Lessons from Sabre, Inc.’, The Academy of Management Executive (1993-2005), 16(3), pp. 67–79. Available at: https://www.jstor.org/stable/4165869.
Bradley, L.K. et al. (2002) ‘Five challenges to virtual teams success’, Academy of Management executive, 16(3).
Brainfood: do it right: dynamic delegation (no date). Available at: http://www.managementtoday.co.uk/right-dynamic-delegation/article/929278.
Brian Tracy (2017) Eat That Frog!: 21 great ways to stop procrastinating and get more done in less time. London: Yellow Kite.
Briner, W., Hastings, C. and Geddes, M. (1996) Project leadership. 2nd ed. Aldershot: Gower.
Broadbent, M. and Cullen, J. (1997) Managing financial resources. 2nd ed. Oxford: Butterworth-Heinemann.
Brookfield, S. (1987) Developing critical thinkers: challenging adults to explore alternative ways of thinking and acting. Milton Keynes: Open University Press.
Browaeys, M.-J. and Price, R. (2008a) Understanding cross-cultural management. Harlow: Financial Times/Prentice Hall.
Browaeys, M.-J. and Price, R. (2008b) Understanding cross-cultural management. Harlow: Financial Times/Prentice Hall.
Brown, R. (1965) Social psychology. New York: Free Press.
Bruce Peltier (2010) The psychology of executive coaching: theory and application. Second edition. New York: Brunner-Routledge.
Bruce W. Tuckman (1965) ‘Developmental sequence in small groups’, Psychological Bulletin, 63(6), pp. 384–399. Available at: https://search.ebscohost.com/login.aspx?direct=true&db=pdh&AN=1965-12187-001&site=ehost-live.
Bryman, A. and Bell, E. (2007) Business research methods. 2nd ed. Oxford: Oxford University Press.
Bumiller, E. (2010) We have met the enemy and he is Powerpoint. Available at: http://www.nytimes.com/2010/04/27/world/27powerpoint.html.
Burdett, J.O. (1999) ‘To coach or not to coach - that is the question.’, in Managing learning. London: International Thomson Business Press in association with the Open University.
Burns, J.M. (1978) Leadership. New York: Harper & Row.
Butler, M. (no date) Sustainability, not selfishness, will grow the talent of the future - People Management Magazine Online. Available at: https://www.peoplemanagement.co.uk/voices/comment/sustainability-talent-future.
Buzan, T. (2003) The speed reading book. Rev. ed. London: BBC.
Cadbury, A. and Committee on the Financial Aspects of Corporate Governance (1992a) Report of the Committee on the Financial Aspects of Corporate Governance [and] Code of best practice [electronic resource]. London: Gee. Available at: http://www.ecgi.org/codes/code.php?code_id=132.
Cadbury, A. and Committee on the Financial Aspects of Corporate Governance (1992b) Report of the Committee on the Financial Aspects of Corporate Governance [and] Code of best practice. London: Gee.
Caldwell, R. (2003) ‘Models of change agency’, British journal of management, 14(2).
Cameron, E., Green, M., and EBSCOhost ebook collection (2009) Making sense of change management: a complete guide to the models, tools & techniques of organizational change [electronic resource]. 2nd ed. London: Kogan Page. Available at: https://search.ebscohost.com/login.aspx?direct=true&db=nlebk&AN=265362.
Cameron, S. (2010a) The business student’s handbook: skills for study and employment. 5th ed. Harlow: Financial Times Prentice Hall.
Cameron, S. (2010b) The business student’s handbook: skills for study and employment. 5th ed. Harlow: Financial Times Prentice Hall.
Campbell, J.P. (1968) ‘Individual versus group problem solving in an industrial sample’, Journal of Applied Psychology [Preprint]. Available at: https://search.ebscohost.com/login.aspx?direct=true&db=pdh&AN=1968-11696-001&site=ehost-live.
Cannon, T. (1994) Corporate responsibility: a textbook on business ethics, governance, environment : roles and responsibilities. London: Pitman.
Carnall, C.A. (2007) Managing change in organizations. 5th ed. Harlow: Financial Times Prentice Hall.
Carol Wilson (2011) Best practice in performance coaching: a handbook for leaders, coaches, HR professionals and organizations. London: Kogan Page.
Carruthers, H. (2009) ‘Using PEST analysis to improve business performance’, In Practice, 31(1), pp. 37–39.
Cascio, W. and Shurygailo, S. (2008) ‘E-Leadership and Virtual Teams’, IEEE Engineering Management Review, 36(1), pp. 79–79. Available at: https://doi.org/10.1109/EMR.2008.4490142.
‘Cast in a new light.’ (2008) People Management [Preprint]. Available at: https://search.ebscohost.com/login.aspx?direct=true&db=bsu&AN=29415866&site=ehost-live.
Catherine Soames and Sara Hawker (eds) (2006) Compact Oxford English Dictionary for University and College Students. Oxford: Oxford University Press.
CBI calls for ‘skills passport’ boost (no date). Available at: https://www.timeshighereducation.com/news/cbi-calls-for-skills-passport-boost/96137.article.
Chapman, D. and Zweig, D. (2005) ‘Developing a nomological network for interview structure: antecedents and consequences of the structured selection interview’, Personnel Psychology [Preprint]. Available at: https://search.ebscohost.com/login.aspx?direct=true&db=bsu&AN=17818668&site=ehost-live.
Cheng, J., Proverbs, D.G. and Oduoza, C.F. (2006) ‘The satisfaction levels of UK construction clients based on the performance of consultants’, Engineering, Construction and Architectural Management, 13(6), pp. 567–583. Available at: https://www.emerald.com/insight/content/doi/10.1108/09699980610712373/full/html.
Chester Louis Karrass (1992) The negotiating game. New York, NY: HarperBusiness.
Child, J. (1994) Management in China during the age of reform. Cambridge: Cambridge University Press.
Chris Pearce (2007) ‘Ten steps to conducting a selection interview’, Nursing Management - UK, 14(5), pp. 21–21.
Christopher Connolly (1996) ‘Communication: getting to the heart of the matter’, Management Development Review, 9(7), pp. 37–40. Available at: https://www.emeraldinsight.com/doi/pdfplus/10.1108/09622519610153938.
Christopher Orpen (1995) ‘Using the stepladder technique to improve team performance’, Team Performance Management: An International Journal, 1(3), pp. 24–27. Available at: https://www.emeraldinsight.com/doi/pdfplus/10.1108/13527599510084830.
CIPD (no date) ‘How engaged are British employees? (Summary of Working life: employee attitudes and engagement, 2006)’. Available at: http://www.cipd.co.uk/binaries/howengbritemps-sr.pdf.
‘CIPD Creating an engaged workforce’ (no date). Available at: http://www.cipd.co.uk/NR/rdonlyres/DD66E557-DB90-4F07-8198-87C3876F3371/0/Creating_engaged_workforce.pdf.
‘CIPD discipline and grievances at work’ (2016). Available at: http://www.cipd.co.uk/hr-resources/factsheets/discipline-grievances-at-work.aspx.
‘CIPD helping people learn IT systems’ (no date). Available at: http://www.cipd.co.uk/NR/rdonlyres/074AAD3D-EEBC-4593-BD3F-D29763C5C26A/0/helpingpeoplelearnIT.pdf.
‘CIPD How people learn IT systems’ (no date). Available at: http://www.cipd.co.uk/NR/rdonlyres/074AAD3D-EEBC-4593-BD3F-D29763C5C26A/0/helpingpeoplelearnIT.pdf.
‘CIPD How people learn systems’ (2015). Available at: http://www.cipd.co.uk/hr-resources/factsheets/helping-people-learn.aspx.
CIPD HR and technology (no date). Available at: http://www.cipd.co.uk/NR/rdonlyres/57AEFFA9-2410-4805-88DC-C4A2F3ACA33C/0/hrandtech0606.pdf%20page%201-18.
‘CIPD HR: where is your career heading?’ (2005). Available at: https://www.cipd.co.uk/hr-resources/survey-reports/hr-career.aspx.
‘CIPD Identification of learning need’ (2016). Available at: http://www.cipd.co.uk/hr-resources/factsheets/identifying-learning-talent-development-needs.aspx.
‘CIPD Innovative learning and talent development’ (no date). Available at: http://www.cipd.co.uk/NR/rdonlyres/3C59B0CD-FC99-45A6-9D14-88301ADCBF39/0/Innovative_learning_talent_development.pdf.
‘CIPD internet and e-mail policies’ (1AD). Available at: http://www.cipd.co.uk/hr-inform/templates-and-tools/model-documents-policies/business-principles/social-media/.
‘CIPD learning and development annual survey’ (no date). Available at: https://www.cipd.co.uk/knowledge/strategy/development/surveys.
‘CIPD Learning and the line: the role of line managers in training, learning and development’ (no date). Available at: http://www.cipd.co.uk/NR/rdonlyres/45B74613-3157-4064-93CD-7EA30AA8A172/0/learnline.pdf.
‘CIPD Managing employee careers: issues, trends and prospects’ (no date). Available at: http://www.cipd.co.uk/NR/rdonlyres/E96E8FE4-9403-4304-82AC-879D8BC51EDE/0/manag_emp_car_survey.pdf.
‘CIPD performance management in action: current trends and practice’ (no date). Available at: http://www.cipd.co.uk/NR/rdonlyres/AC5B3F1D-CA83-4CB2-AD97-9B2333411133/0/Performance_management_in_action.pdf.
‘CIPD Promoting the value of learning in adversity’ (no date). Available at: http://www.cipd.co.uk/NR/rdonlyres/EEFFF289-1B3E-46BF-89FF-082A553B0ED6/0/4846ValueoflearningWEB.pdf.
‘CIPD recruitment, retention and turnover’ (no date). Available at: https://www.cipd.co.uk/binaries/recruitment_retention_turnover_annual_survey_2009.pdf.
‘CIPD recruitment retention and turnover’ (no date). Available at: https://www.cipd.co.uk/knowledge/strategy/resourcing/turnover-retention-factsheet.
‘CIPD Selection methods’ (2015). Available at: http://www.cipd.co.uk/hr-resources/factsheets/selection-methods.aspx.
‘CIPD Talent management’ (no date). Available at: https://www.cipd.co.uk/knowledge/strategy/resourcing/talent-factsheet.
‘CIPD Technology in HR’ (2015). Available at: https://www.cipd.co.uk/hr-resources/older-publications-full-text.aspx.
‘CIPD The value of learning’ (no date). Available at: http://www.cipd.co.uk/NR/rdonlyres/94842E50-F775-4154-975F-8D4BE72846C7/0/valoflearnnwmodvalca.pdf.
‘CIPD Who learns at work? Employee’s experiences of training and development’ (no date). Available at: http://www.cipd.co.uk/NR/rdonlyres/1630D350-0454-4A94-94C6-6C1066C5378B/0/who_learns_work.pdf.
Clarke, J. and Dembkowski, S. (2006) ‘The art of asking great questions’, International Journal of Mentoring and Coaching, 4(2), pp. 1–6.
Clegg, S., Kornberger, M. and Pitsis, T. (2016a) Managing & organizations: an introduction to theory and practice. Fourth edition. Los Angeles: SAGE.
Clegg, S., Kornberger, M. and Pitsis, T. (2016b) Managing & organizations: an introduction to theory and practice. Fourth edition. Los Angeles: SAGE.
Clegg, S., Kornberger, M. and Pitsis, T. (2016c) Managing & organizations: an introduction to theory and practice. Fourth edition. Los Angeles: SAGE.
Coaching and Buying Coaching Services: a Guide (2004). Chartered Institute of Personnel and Development. Available at: https://www.amazon.co.uk/Coaching-Buying-Services-Guide/dp/B001PGDB5E.
‘Coaching and mentoring’ (2015). Available at: http://www.cipd.co.uk/hr-resources/factsheets/coaching-mentoring.aspx.
Collin, A. (2010) ‘Learning and development’, in Human resource management: a contemporary approach. 6th ed. Harlow: Financial Times/Prentice Hall.
Collins, J.C. (2001) Good to great: why some companies make the leap-- and others don’t. London: Random House Business.
‘Competence and competency frameworks’ (2015a). Available at: http://www.cipd.co.uk/hr-resources/factsheets/competence-competency-frameworks.aspx.
‘Competence and competency frameworks’ (2015b). Available at: http://www.cipd.co.uk/hr-resources/factsheets/competence-competency-frameworks.aspx.
Continuing Professional Development (2007). Available at: http://shop.cipd.co.uk/shop/bookshop/hr-topics/hr-function/continuing-professional-development#_ga=1.96587935.1831044632.1475062846.
‘Continuing professional development: practitioner level standards’ (no date). Available at: http://www.cipd.co.uk/NR/rdonlyres/AE7D0F35-CF5C-417D-9BAE-5C16A0BE5069/0/cpd.pdf.
‘Coping styles and affect.’ (2009) International Journal of Stress Management [Preprint]. Available at: https://search.ebscohost.com/login.aspx?direct=true&db=pdh&AN=2009-06705-004&site=ehost-live.
‘Coping with stress: the effectiveness of different types of music.’ (2007) Applied Psychophysiology And Biofeedback [Preprint]. Available at: https://search.ebscohost.com/login.aspx?direct=true&db=mnh&AN=17965934&site=ehost-live.
Cottrell, S. (2003a) The study skills handbook. 2nd ed. Basingstoke: Palgrave Macmillan.
Cottrell, S. (2003b) The study skills handbook. 2nd ed. Basingstoke: Palgrave Macmillan.
Cottrell, S. (2005a) Critical thinking skills: developing effective analysis and argument. New York: Palgrave Macmillan.
Cottrell, S. (2005b) Critical thinking skills: developing effective analysis and argument. New York: Palgrave Macmillan.
Coutu, D. (no date) How Resilience Works. Available at: https://hbr.org/2002/05/how-resilience-works.
‘CPD examples and templates’ (2013). Available at: http://www.cipd.co.uk/cpd/examples-templates.aspx.
‘Curriculum diversity guide’ (no date). Available at: http://shop.niace.org.uk/media/catalog/product/C/u/Curriculum-for-Diversity-Guide.pdf.
Currie, D. and Chartered Institute of Personnel and Development (2005a) Developing and applying study skills: writing assignments, dissertations and management reports. London: Chartered Institute of Personnel and Development.
Currie, D. and Chartered Institute of Personnel and Development (2005b) Developing and applying study skills: writing assignments, dissertations and management reports. London: Chartered Institute of Personnel and Development.
David A. Buchanan (1992) The expertise of the change agent. New York: Prentice Hall.
David Buchanan et al. (2005) ‘No going back: a review of the literature on sustaining organizational change’, International Journal of Management Reviews, 7(3), pp. 189–205. Available at: https://doi.org/10.1111/j.1468-2370.2005.00111.x.
David Clutterbuck (4AD) Making Coaching Work : Creating a coaching culture. McGraw-Hill Education / Europe, Middle East & Africa. Available at: https://www.amazon.co.uk/Making-Coaching-Work-Creating-coaching/dp/1843980746.
David F. Perri et al. (2009) ‘Education and training in ethical decision making: comparing context and orientation’, Educating + Training, 51(1), pp. 70–83. Available at: https://www.emeraldinsight.com/doi/pdfplus/10.1108/00400910910931841.
David H. Maister (2003) Managing the Professional Service Firm. London: Simon & Schuster.
David H. Maister, Robert Galford, and Charles Green (2002) The Trusted Advisor. Simon & Schuster.
David Simmonds (2003) Designing and delivering training. London: Chartered Institute of Personnel and Development.
David T. Dearman and Michael D. Shields (2005) ‘Avoiding accounting fixation: determinants of cognitive adaptation to differences in accounting method’, Contemporary Accounting Research, 22(2), pp. 351–384. Available at: https://doi.org/10.1506/RQ40-UR50-5CRL-YU8A.
Dawson, P. (2003a) Reshaping change: a processual perspective. London: Routledge.
Dawson, P. (2003b) Understanding organizational change: the contemporary experience of people at work. London: SAGE.
Dawson, P. and ebrary, Inc (2003) Understanding organizational change: the contemporary experience of people at work [electronic resource]. London: Sage Publications. Available at: http://site.ebrary.com/lib/universityofessex/Doc?id=10076710.
Dearman, D. and Shields, M. (2005) ‘Avoiding accounting fixation: determinants of cognitive adaptation to differences in accounting method’, Contemporary accounting research: the journal of the Canadian Academic Accounting Association = Recherche comptable contemporaine : la revue de l’Association canadienne des professeurs de comptabilité, 22(2).
Deborah J. Barrett (2014) Leadership communication. Fourth edition, international edition. Maidenhead: McGraw-Hill Education.
‘Delegation, Not Relegation’ (no date) Manager [Preprint]. Available at: https://www.questia.com/library/journal/1P3-1917205671/delegation-not-relegation.
Dexter Dunphy and Doug Stace (1993) ‘The strategic management of corporate change’, Human relations, 46(8), pp. 905–920. Available at: https://journals.sagepub.com/doi/pdf/10.1177/001872679304600801.
‘Diversity in the workplace: an overview’ (2015). Available at: http://www.cipd.co.uk/hr-resources/factsheets/diversity-workplace-overview.aspx.
Douglas R. May, Richard L. Gilson, and Lynn M. Harter (2004) ‘The psychological conditions of meaningfulness, safety and availability and the engagement of the human spirit at work’, Journal of Occupational & Organizational Psychology, 77, pp. 11–37. Available at: https://doi.org/10.1348/096317904322915892.
Douglas T. Hall (2002) Careers in and out of organizations. Thousand Oaks, CA: Sage.
Drucker, P.F. (1999) Management challenges for the 21st century. Oxford: Butterworth-Heinemann.
Duck, J.D. (1993) ‘Managing change: the art of balancing’, Harvard business review, 71(6).
Durham dean suspended for plagiarism (no date). Available at: https://www.theguardian.com/education/2007/oct/30/highereducation.news.
Dyson, J.R. (2007) Accounting for non-accounting students. 7th ed. Harlow: Financial Times Prentice Hall.
E. Frank Harrison (1996) ‘A process perspective on strategic decision-making’, Management Decision, 34(1), pp. 46–53. Available at: https://www.emeraldinsight.com/doi/pdfplus/10.1108/00251749610106972.
Earley, P.C. and Mosakowski, E. (2000) ‘Creating hybrid team cultures’, Academy of Management journal, 43(1).
Easterby-Smith, M., Thorpe, R. and Lowe, A. (1991) Management research: an introduction. London: Sage.
Edward de Bono (2000) Six Thinking Hats. Revised and updated edition. London: Penguin Life, an imprint of Penguin Books.
Edward de Bono (no date) Teaching Thinking. Penguin (Non-Classics).
Edward E. Lawler III (1992) The ultimate advantage: creating the high-involvement organization. 1st ed. San Francisco, CA: Jossey-Bass.
E.G. Ochieng and A.D.F. Price (2010) ‘Managing cross cultural communication in multicultural construction project teams: The case of Kenya and UK’, International Journal of Project Management, 28(5), pp. 449–460. Available at: https://www.sciencedirect.com/science/article/pii/S0263786309000878.
Eisold, K. (2009) What you don’t know you know: our hidden motives in life, business, and everything else. New York: Other Press. Available at: https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=730856.
Eisold, K. and EBSCOhost ebook collection (2009) What you don’t know you know: our hidden motives in life, business, and everything else [electronic resource]. New York: Other Press. Available at: https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=730856.
Ellen Piggot-Irvine (2003) ‘Key features of appraisal effectiveness’, International Journal of Education Management, 17(4), pp. 170–178. Available at: https://www.emeraldinsight.com/doi/pdfplus/10.1108/09513540310474392.
Elliott, B. and Elliott, J. (2008) Financial accounting and reporting. 12th ed. Harlow: Financial Times Prentice Hall.
Elspeth McFadzean (2002) ‘Developing and supporting creative problem-solving teams: part 1 - a conceptual model’, Management Decision, 40(5), pp. 463–475. Available at: https://www.emeraldinsight.com/doi/pdfplus/10.1108/00251740210430443.
Emmanuel Ogbonna and Lloyd Harris (2000) ‘Leadership style, organizational culture and performance: empirical evidence from UK companies’, International Journal of Human Resource Management, 11(4), pp. 766–788. Available at: https://search.ebscohost.com/login.aspx?direct=true&db=bsu&AN=4781860&site=ehost-live.
Emmitt, S. and Gorse, C.A. (2015) Communication in construction teams. London: Routledge.
Emotional intelligence (no date). Available at: http://www.cipd.co.uk/pm/peoplemanagement/b/weblog/archive/2009/06/18/emotional-intelligence-2009-06.aspx.
‘Engaging for success: enhancing performance through employee engagement’ (no date). Available at: http://dera.ioe.ac.uk/1810/1/file52215.pdf.
Ernest L. Stech (1985) Effective group communication. Lincolnwood, Ill., U.S.A: National Textbook Co.
EU fails to curb Britain’s work hours opt-out (no date). Available at: http://www.independent.co.uk/news/world/europe/eu-fails-to-curb-britains-work-hours-opt-out-1675368.html.
Eugene Sadler-Smith and Stephen Leybourne (2006) ‘The role of intuition and improvisation in project management’, International Journal of Project Management, 24(6), pp. 483–492. Available at: https://www.sciencedirect.com/science/article/pii/S0263786306000536.
Eun Hee Seo (2009) ‘The relationship of procrastination with a mastery goal versus an avoidance goal’, Social Behavior & Personality: an international journal, 37(7), pp. 911–920. Available at: https://search.ebscohost.com/login.aspx?direct=true&db=s3h&AN=46812411&site=ehost-live.
European Mentoring and Coaching Council (no date). Available at: http://www.emccouncil.org/.
Evans, L. (2003) ‘The “true and fair view” and the “fair presentation override” of IAS 1.’, Accounting and business research, 33(4).
Evelyn H. Daniel (1993) ‘Quality Control of Documents’, Library Trends, 41(4), pp. 644–664.
Executive agency education, audiovisual and culture (no date) Tempus Programme. Available at: https://eacea.ec.europa.eu/sites/2007-2013/tempus-programme_en.
‘Exploring the handshake in employment interviews.’ (2008) Journal of Applied Psychology [Preprint]. Available at: https://search.ebscohost.com/login.aspx?direct=true&db=pdh&AN=2008-12803-010&site=ehost-live.
Fayol, H. and Gray, I. (1988) General and industrial management. Rev. ed. London: Pitman.
Fayol, H. and Urwick, L.F. (2013) General and industrial management. Mansfield Centre, CT.: Martino Publishing.
Ferrari (2006) ‘Procrastination as a predictor of task perceptions: Examining delayed and non-delayed tasks across varied deadlines.’, Individual Differences Research, Vol 4(1), Mar, 2006 [Preprint], (1). Available at: https://search.ebscohost.com/login.aspx?direct=true&db=psyh&AN=2006-03703-003&site=eds-live.
Fiedler, F.E. (1967a) A theory of leadership effectiveness. New York: McGraw-Hill.
Fiedler, F.E. (1967b) A theory of leadership effectiveness. New York: McGraw-Hill.
Fink, A. (2005a) Conducting research literature reviews: from the internet to paper. 2nd ed. Thousand Oaks, Calif: Sage.
Fink, A. (2005b) Conducting research literature reviews: from the internet to paper. 2nd ed. Thousand Oaks, Calif: Sage.
Fiona Caerniawska (1999) Management Consultancy in the 21st Century. 1st Ichor Business book ed. West Lafayette, IN: Purdue University Press. Available at: https://ebookcentral.proquest.com/lib/universityofessex-ebooks/detail.action?docID=6581595.
Fisher, A. (2011a) Critical thinking: an introduction. Second edition. Cambridge: Cambridge University Press.
Fisher, A. (2011b) Critical thinking: an introduction. Second edition. Cambridge: Cambridge University Press.
Fisher, R., Ury, W. and Patton, B. (1999) Getting to yes: negotiating an agreement without giving in. 2nd ed. London: Random House Business.
Fred E. Fiedler (1971) ‘Validation and extension of the contingency model of leadership effectiveness’, Psychological bulletin, 76(2), pp. 128–148. Available at: https://search.ebscohost.com/login.aspx?direct=true&db=pdh&AN=1972-02829-001&site=ehost-live.
Fred R. H. Zijlstra and John W. Rook (2006) ‘The contribution of various types of activities to recovery’, European Journal of Work and Organizational Psychology, 15(2), pp. 218–240. Available at: https://doi.org/10.1080/13594320500513962.
Frederic M., Ph.D. Hudson and Frederic M. Hudson (no date) The Handbook of Coaching [Hardcover]. Jossey-Bass.
French, J.P.R. and Raven, B. (1968) ‘The basis of social power’, in Group dynamics: research and theory. 3rd ed. London: Tavistock.
G. R. Ferris et al. (2002) ‘Perceptions of organisational politics’, in The many faces of multi-level issues. Bingley: Emerald.
Gabriel, Y. (2008a) Organizing words: a critical thesaurus for social and organization studies. Oxford: Oxford University Press.
Gabriel, Y. (2008b) Organizing words: a critical thesaurus for social and organization studies. Oxford: Oxford University Press.
Gallagher, K. (2006) ‘The Lesotho Highlands water project’, Case Studies Club [Preprint]. Available at: http://www.cipd.co.uk/casestudies/.
Garnham, A. (1988) Artificial intelligence: an introduction. London: Routledge & Kegan Paul.
Gary S. Insch, Nancy McIntyre, and David Dawley (2008) ‘Tacit knowledge: a refinement and empirical test of the academic tacit knowledge scale’, The Journal of Psychology, 142(6), pp. 561–580. Available at: https://www.tandfonline.com/doi/pdf/10.3200/JRLP.142.6.561-580?needAccess=true.
Geof Alred and Bob Garvey (2010) The Mentoring Pocketbook. 3rd ed. Alresford: Management Pocketbooks.
Gerald L. Wilson (no date) Groups in Context. McGraw-Hill Humanities/Social Sciences/Languages.
Gerry Johnson (1992) ‘Managing strategic change—Strategy, Culture and Action’, Long Range Planning, 25(1), pp. 28–36. Available at: https://www.sciencedirect.com/science/article/pii/002463019290307N.
Gibson, J.L. (2012) Organizations: behavior, structure, processes. 14th ed., International ed. New York, NY: McGraw-Hill.
Gillen, T. (2007) ‘The people skills behind the appraisal process’, Strategic HR Review, 6(4), pp. 4–4. Available at: https://www.emerald.com/insight/content/doi/10.1108/14754390980000973/full/html.
Goal setting in a one to one coaching environment - Google Search (no date). Available at: https://www.google.co.uk/search?rlz=1C1EODB_enGB708GB708&ei=p-vrW-2dEuSCgAbw6bTQBQ&q=%22goal+setting+in+a+one+to+one+coaching+environment%22&oq=%22goal+setting+in+a+one+to+one+coaching+environment%22&gs_l=psy-ab.3...22294.25327.0.25630.2.2.0.0.0.0.181.222.1j1.2.0....0...1c.1.64.psy-ab..0.1.180...33i160k1.0.FgumfisFRUU.
Goleman, D. (1996) Emotional intelligence: why it can matter more than IQ. London: Bloomsbury.
Goleman, D. (1997) Emotional intelligence. New York: Bantam Books.
Goleman, D. (1999) Working with emotional intelligence. London: Bloomsbury.
Goleman, D., Boyatzis, R.E. and McKee, A. (2004) Primal leadership: learning to lead with emotional intelligence. Boston, Mass: Harvard Business School Press.
Goodwin, C.J. (2005) Research in psychology: methods and design. 4th ed. Hoboken, NJ: John Wiley & Sons.
Gowthorpe, C. (2005) Business accounting and finance for non-specialists. 2nd ed. London: Thomson Learning.
Goyder, M. (1998) Living tomorrow’s company. Aldershot: Gower.
Graeme Martin and Sabina Siebert (2016) Managing people and organizations in changing contexts. Second Edition. London: Routledge.
Graetz, K.A. et al. (1998) ‘Information Sharing in Face-to-Face, Teleconferencing, and Electronic Chat Groups’, Small Group Research, 29(6), pp. 714–743. Available at: https://doi.org/10.1177/1046496498296003.
Gray, D.E. (2004) ‘Principles and processes in coaching evaluation’, International Journal of Mentoring and Coaching, 2(2), pp. 4–14. Available at: https://www.emccouncil.org/wp-content/uploads/2018/02/28-1.pdf.
Gray, R. and Bebbington, J. (2001) Accounting for the environment. 2nd ed. London: SAGE Publications.
Greenberg, J. and Baron, R.A. (2000) Behavior in organizations: understanding and managing the human side of work. 7th ed. Upper Saddle River, NJ: Prentice Hall.
Greenberg, J. and Baron, R.A. (2003) Behavior in organizations: understanding and managing the human side of work. 8th ed. Upper Saddle River, NJ: Prentice Hall.
Grimsley, A. (2010) Vital conversations: making the impossible conversation possible. Princes Risborough: Barnes Holland.
Gross, R.D. (1992) Psychology: the science of mind and behaviour. 2nd ed. London: Hodder & Stoughton.
Grow your own (no date). Available at: http://www.cipd.co.uk/pm/peoplemanagement/p/paymentgateway.aspx?returnURL=/pm/peoplemanagement/b/weblog/archive/2009/12/03/grow-your-own-2009-12.aspx&blogid=2&postid=91576.
Grugulis, I. (2003) ‘Putting skills to work: learning and employment at the start of the century’, Human Resource Management Journal, 13(2), pp. 3–12. Available at: https://doi.org/10.1111/j.1748-8583.2003.tb00087.x.
Guerreiro, R., Rodrigues Bio, S. and Vazquez Villamor Merschmann, E. (2008) ‘Cost‐to‐serve measurement and customer profitability analysis’, The International Journal of Logistics Management, 19(3), pp. 389–407. Available at: https://doi.org/10.1108/09574090810919215.
Gundhuz, H.B. (no date) ‘An evaluation of Belbin’s team roles theory’. Available at: http://idosi.org/wasj/wasj4(3)/20.pdf.
Hackman, J. Richard1Oldham, Greg R.2 (no date) ‘Motivation through the design of work: test of a theory’, Organizational Behavior & Human Performance, 16, pp. 250–279. Available at: https://search.ebscohost.com/login.aspx?direct=true&db=bth&AN=7590307&site=eds-live.
Hall, R.H. (2002) Organizations: structures, processes, and outcomes. 8th ed. Upper Saddle River, N.J.: Prentice Hall.
Hall, S. (1992) ‘The question of cultural identity’, in Modernity and its futures. Cambridge: Polity Press in Association with the Open University.
Hard as nails? The skills that employers really want | Commentary and analysis | Tools | XpertHR.co.uk (no date). Available at: http://www.xperthr.co.uk/commentary-and-analysis/hard-as-nails-the-skills-that-employers-really-want/29235/.
Harold Guetzkow and John Gyr (1954) ‘An analysis of human conflict in decision-making groups’, Human relations, 7(3), pp. 367–382. Available at: https://journals.sagepub.com/doi/pdf/10.1177/001872675400700307.
Harris Sondak and Kathryn A. Cañas (2014) Opportunities and Challenges of Workplace Diversity: theory, cases and exercises. Third edition. Boston, MA: Pearson.
Harrison, E.F. (1999) The managerial decision-making process. 5th ed. Boston: Houghton Mifflin.
Harrison, R. and Chartered Institute of Personnel and Development (2000) Employee development. 2nd ed. London: Chartered Institute of Personnel and Development.
Harrison, R. and Chartered Institute of Personnel and Development (2009a) Learning and development. 5th ed. London: Chartered Institute of Personnel and Development.
Harrison, R. and Chartered Institute of Personnel and Development (2009b) Learning and development. 5th ed. London: Chartered Institute of Personnel and Development.
Hart, C. (1998a) Doing a literature review: releasing the social science research imagination. London: Sage.
Hart, C. (1998b) Doing a literature review: releasing the social science research imagination. London: Sage.
Hatch, M.J. (1997a) Organization theory: modern, symbolic, and postmodern perspectives. Oxford: Oxford University Press.
Hatch, M.J. (1997b) Organization theory: modern, symbolic, and postmodern perspectives. Oxford: Oxford University Press.
Heap, J. (no date) Management of Innovation in Design [Paperback]. Thomson Learning.
Heery, E. and Noon, M. (2008) A dictionary of human resource management. 2nd ed. Oxford: Oxford University Press.
Henry Mintzberg (1990) ‘The Manager’s Job: Folklore and Fact’, Harvard Business Review, 68(2), pp. 163–176. Available at: https://search.ebscohost.com/login.aspx?direct=true&db=bsu&bquery=AN+9005210828&type=1&site=ehost-live.
Henry P. Sims (1987) ‘Leading workers to lead themselves: The External Leadership of Self- Managing Work Teams’, Administrative Science Quarterly, 32(1), pp. 106–129. Available at: https://www.jstor.org/stable/2392745?seq=1&cid=pdf-reference#page_scan_tab_contents.
Herminia Ibarra (1999) ‘Provisional selves: experimenting with image and identity in professional adaptation’, Administrative Science Quarterly, 44(4), pp. 764–791. Available at: https://www.jstor.org/stable/2667055?seq=1#page_scan_tab_contents.
‘Higher education at work: high skills, high value’ (no date). Available at: https://www.hecsu.ac.uk/higher_education_at_work.htm.
Hilde Hendrickx and Frans van der Ouderaa (2010) ‘The effect of physical activity on mental capital and wellbeing’, in Cary L. Cooper et al. (eds) Mental capital and wellbeing. Chichester: Wiley-Blackwell, pp. 261–267.
Hirschhorn, L. (1990) The workplace within: psychodynamics of organizational life. Cambridge, Mass: MIT Press. Available at: https://search.ebscohost.com/login.aspx?direct=true&db=nlebk&AN=50471.
Hirschhorn, L. (1997) Reworking authority: leading and following in the post-modern organization. Cambridge, MA: MIT Press. Available at: https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=9301.
Hirschhorn, L. and EBSCOhost ebook collection (1988) The workplace within: psychodynamics of organizational life [electronic resource]. Cambridge, Mass: MIT Press. Available at: https://search.ebscohost.com/login.aspx?direct=true&db=nlebk&AN=50471.
Hirschhorn, L. and EBSCOhost ebook collection (1998) Reworking authority: leading and following in the post-modern organization [electronic resource]. 1st MIT Press pbk. ed. Cambridge, Mass: MIT Press. Available at: https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=9301.
Hofstede, G.H. (1984) Culture’s consequences: international differences in work-related values. Newbury Park, Ca: Sage.
Hofstede, G.H., Hofstede, G.J. and Minkov, M. (2010) Cultures and organizations: software of the mind : intercultural cooperation and its importance for survival. 3rd ed. New York: McGraw-Hill.
Hogan, R., Hogan, J. and Roberts, B.W. (1994) ‘What we know about leadership’. Available at: https://www.peterberry.com.au/files/hogan_white_papers/what_we_know_about_leadership.pdf.
Holmes, T.H. and Rahe, R.H. (1967) ‘The social readjustment rating scale’, Journal of Psychosomatic Research, 11(2), pp. 213–218. Available at: https://doi.org/10.1016/0022-3999(67)90010-4.
Hope, J. and Fraser, R. (no date) Beyond budgeting: building a new management model for the information age. Available at: http://bbrt.org/product/beyond-budgeting-building-a-new-management-model-for-the-information-age/.
Horn, R. (2009) Researching and writing dissertations: a complete guide for business and management students. London: Chartered Institute of Personnel and Development.
House, R.J. (2004a) Culture, leadership, and organizations: the GLOBE study of 62 societies. Thousand Oaks, Calif: Sage.
House, R.J. (2004b) Culture, leadership, and organizations: the GLOBE study of 62 societies. Thousand Oaks, Calif: Sage.
‘How to do (or not to do) a critical literature review’ (no date). Available at: http://eprints.aston.ac.uk/3431/1/Jesson_and_lacey2006.pdf.
How to improve appraisals (no date). Available at: http://www.cipd.co.uk/pm/peoplemanagement/p/paymentgateway.aspx?returnURL=/pm/peoplemanagement/b/weblog/archive/2009/01/29/how-to-improve-appraisals-2009-01.aspx&blogid=2&postid=89878.
How to mediate in a dispute (no date). Available at: http://www.cipd.co.uk/pm/peoplemanagement/p/paymentgateway.aspx?returnURL=/pm/peoplemanagement/b/weblog/archive/2003/09/25/9435a-2003-09.aspx&blogid=2&postid=77772.
HRM in Russia stepchild of management practices - Google Search (no date). Available at: https://www.google.co.uk/search?q=HRM+in+Russia+stepchild+of+management+practices&rlz=1C1EODB_enGB708GB708&oq=HRM+in+Russia+stepchild+of+management+practices&aqs=chrome..69i57&sourceid=chrome&ie=UTF-8.
Hubbs, D.L. and Brand, C.F. (2005) ‘The Paper Mirror: Understanding Reflective Journaling’, Journal of Experiential Education, 28(1), pp. 60–71. Available at: https://doi.org/10.1177/105382590502800107.
Huff, A. (2002a) ‘Learning to be a successful writer’, in Essential skills for management research. London: SAGE.
Huff, A. (2002b) ‘Learning to be a successful writer’, in Essential skills for management research. London: SAGE. Available at: http://site.ebrary.com/lib/universityofessex/Doc?id=10256839.
Huff, A. (2002c) ‘Learning to be a successful writer’, in Essential skills for management research. London: SAGE. Available at: http://site.ebrary.com/lib/universityofessex/Doc?id=10256839.
Huff, A. (2002d) ‘Learning to be a successful writer’, in Essential skills for management research. London: SAGE.
Huffington, C. (2004) Working below the surface: the emotional life of contemporary organizations. London: Karnac.
Huffington, C. and dawsonera (2004) Working below the surface: the emotional life of contemporary organizations [electronic resource]. London: Karnac. Available at: https://ebookcentral.proquest.com/lib/universityofessex-ebooks/detail.action?docID=712231.
‘Human capital factsheet’ (2016). Available at: http://www.cipd.co.uk/hr-resources/factsheets/human-capital.aspx.
Hunt, M.M. (1982) The Universe within: a new science explores the human mind. Brighton: Harvester.
Hynes, G.E. (2011a) Managerial communication: strategies and applications. 5th ed., international ed. New York: McGraw-Hill.
Hynes, G.E. (2011b) Managerial communication: strategies and applications. 5th ed., international ed. New York: McGraw-Hill.
Hyvönen, K. et al. (2010) ‘The role of goal pursuit in the interaction between psychosocial work environment and occupational well-being’, Journal of Vocational Behavior, 76(3), pp. 406–418. Available at: https://doi.org/10.1016/j.jvb.2009.10.002.
Ibarra, H. (1999) ‘Provisional selves: experimenting with image in identity in professional adaptation’, Administrative science quarterly, 40(4).
Ikujiro Nonaka (2007) ‘The Knowledge-Creating Company’, Harvard Business Review, 85(7/8). Available at: https://search.ebscohost.com/login.aspx?direct=true&db=bsu&bquery=AN+25358848&type=1&site=ehost-live.
‘Impact of organizational and project factors on acceptance and usage of pro...’ (2008) Project Management Journal [Preprint]. Available at: https://search.ebscohost.com/login.aspx?direct=true&db=bsu&AN=37276890&site=ehost-live.
International council of management consulting institutes (no date). Available at: http://www.icmci.org/.
Interviewers don’t spend enough time weighing up candidates’ pros and cons (no date). Available at: http://www.hrmagazine.co.uk/article-details/interviewers-dont-spend-enough-time-weighing-up-candidates-pros-and-cons.
Irene Hau-siu Chow (2004) ‘The impact of institutional context on human resource management in three Chinese societies’, 26(6), pp. 626–642. Available at: https://www.emeraldinsight.com/doi/pdfplus/10.1108/01425450410562218.
ISB Worldwide (no date). Available at: http://www.isb-global.com/.
J. Mark G. Williams et al. (2007) The mindful way through depressions: freeing yourself from chronic unhappiness. New York, NY: Guilford Press.
J. Pretty et al. (2007) ‘Green exercise in the UK countryside: effects on well-being and implications for policy and planning’, Journal of Environmental Planning and Management, 50(2), pp. 211–231. Available at: https://www.tandfonline.com/doi/pdf/10.1080/09640560601156466?needAccess=true.
Jackson, N. and Carter, P. (2000a) Rethinking organisational behaviour. Harlow: Financial Times/Prentice Hall.
Jackson, N. and Carter, P. (2000b) Rethinking organisational behaviour. Harlow: Financial Times/Prentice Hall.
Jake Reynolds (2004) Helping People Learn: Strategies for Moving from Training to Learning. London: Chartered Institute of Personnel and Development.
James A. F. Stoner (1968) ‘Risky and cautious shifts in group decisions: The influence of widely held values’, Journal of experimental social psychology, 4(4), pp. 442–459. Available at: https://www.sciencedirect.com/science/article/pii/0022103168900693.
Janice Caplan (2006) Coaching for the Future. Jaico Publishing House.
Janis, I.L. (1972) Victims of groupthink: a psychological study of foreign-policy decisions and fiascoes. Boston: Houghton, Mifflin.
Janis, I.L. (1982) Groupthink: psychological studies of policy decisions and fiascoes. 2nd ed. Boston: Houghton Mifflin.
Jeanie Daniel Duck (1993) ‘Managing change: the art of balancing’, Harvard Business Review, 71(6), pp. 109–118. Available at: https://search.ebscohost.com/login.aspx?direct=true&db=bsu&AN=9402241880&site=ehost-live.
Jeffrey Pfeffer (1992) ‘Understanding power in organisations’, California Management Review, 34(2), pp. 29–50. Available at: https://search.ebscohost.com/login.aspx?direct=true&db=bsu&AN=5615741&site=ehost-live.
Jehn, K.A. (1997) ‘A qualitative analysis of conflict types and dimensions in organisational groups’, Administrative science quarterly, 42(3).
Jehn, K.A. and Mannix, E.A. (4AD) ‘The dynamic nature of conflict: a longitudinal study of intragroup conflict and group performance’, Academy of Management journal [Preprint], (2).
Jennifer A. Moon (2006) Learning Journals: a handbook for reflective practice and professional development. Second edition. London: Routledge.
Jennifer A. Moon (2018) Critical thinking: an exploration of theory and practice. London: Routledge.
Jessica Jarvis, David A. Lane, and Annette Fillery-Travis (2006) The case for coaching: making evidence-based decisions. Chartered Institute of Personnel & Development.
Jing Sun et al. (2007) ‘Assessing the cumulative effects of stress: the association between job stress and allostatic load in a large sample of Chinese employees’, Work & Stress, 21(4), pp. 333–347. Available at: https://www.tandfonline.com/doi/pdf/10.1080/02678370701742748?needAccess=true.
John Antonakis, Anna T. Cianciolo, and Robert J. Sternberg (eds) (2004) The Nature of Leadership. Thousand Oaks, CA: Sage Publications.
John P. Kotter (1995) ‘Leading change: why transformation efforts fail’, Harvard Business Review, 73(2), pp. 59–67. Available at: https://search.ebscohost.com/login.aspx?direct=true&db=bsu&bquery=AN+9503281992&type=1&site=ehost-live.
John R. Patton (2003) ‘Intuition in decisions’, Management Decision, 41(10), pp. 989–996. Available at: https://www.emeraldinsight.com/doi/pdfplus/10.1108/00251740310509517.
John Van Maanen and Edgar H. Schein (1979) ‘Toward a Theory of Organisational Socialisation’, Research in Organizational Behavior, 1, pp. 209–264.
Johnson, B. and Geal, M. (2009) ‘The complete trainer.’, Training Journal [Preprint]. Available at: https://search.ebscohost.com/login.aspx?direct=true&db=bsu&AN=45033311&site=ehost-live.
Johnson, G., Scholes, K. and Whittington, R. (2005) Exploring corporate strategy: text and cases. 7th ed. Harlow: Financial Times Prentice Hall.
Joseph Luft (1984a) Group processes. Palo Alto, Calif: Mayfield Pub. Co.
Joseph Luft (1984b) Group processes. Palo Alto, Calif: Mayfield Pub. Co.
Joseph R. Ferrari, Jean O’Callaghan, and Ian Newbegin (2005) ‘Prevalence of procrastination in the United States, United Kingdom, and Australia: arousal and avoidance delays among adults’, North American Journal of Psychology, 7(1), pp. 1–6.
Jude Carroll (2007) A handbook for deterring plagiarism in higher education. Oxford: Oxford Centre for Staff and Learning Development.
Judith M. Scanlan and Wanda M. Chernomas (1997) ‘Developing the reflective teacher’, Journal of Advanced Nursing, 25, pp. 1138–1143. Available at: https://onlinelibrary.wiley.com/doi/10.1046/j.1365-2648.1997.19970251138.x/epdf.
Judy C. Pearson (2011) Human communication. 4th ed. New York: McGraw-Hill.
Jung, C.G. (1976) Psychological types. Princeton, N.J.: Princeton University Press.
Kahn, W.A. (1990) ‘Psychological conditions of personal engagement and disengagement at work’, Academy of Management journal, 33(4).
Kaplan, R. and Norton, N. (1996) ‘Using the balanced scorecard as a strategic management system’, Harvard business review, 74(1).
Karen A. Jehn (1997) ‘A Qualitative Analysis of Conflict Types and Dimensions in Organizational Groups’, Administrative Science Quarterly, 42(3), pp. 530–557. Available at: https://www.jstor.org/stable/2393737?seq=1#page_scan_tab_contents.
Karen A. Jehn and Elizabeth A. Mannix (2001) ‘The Dynamic Nature of Conflict: A Longitudinal Study of Intragroup Conflict and Group Performance’, The Academy of Management Journal, 44(2), pp. 238–251. Available at: https://www.jstor.org/stable/3069453.
Kaye, S. (1989) Writing under pressure: the quick writing process. New York: Oxford University Press.
Keen, P. (1994) ‘Information systems and organisational change’, in Implementing new technologies: innovation and the management of technology. 2nd ed. Oxford: NCC Blackwell.
Kelly, William E. (2002) ‘Anxiety and the Prediction of Task Duration: A Preliminary Analysis.’, Journal of Psychology, 136. Available at: https://search.ebscohost.com/login.aspx?direct=true&db=bth&AN=6544717&site=eds-live.
Kelly, William E. (2005) ‘Time use efficiency and the five-factor model of personality’, Education, 125, pp. 511–515. Available at: https://search.ebscohost.com/login.aspx?direct=true&db=asx&AN=16712166&site=eds-live.
Kenneth D. Benne and Paul Sheats (1948) ‘Functional Roles of Group Members’, Journal of Social Issues, 4(2), pp. 41–49. Available at: https://doi.org/10.1111/j.1540-4560.1948.tb01783.x.
Kenneth J. Harris and K. Michele Kacmar (2005) ‘Easing the strain: The buffer role of supervisors in the perceptions of politics–strain relationship’, Journal of Occupational and Organizational Psychology, 78(3), pp. 337–354. Available at: https://doi.org/10.1348/096317905X26110.
Kenneth W. Thomas (1977) ‘Toward multi-dimensional values in teaching’, The Academy of Management Review, 2, pp. 484–490. Available at: https://www.jstor.org/stable/257704.
Kenneth Wayne Thomas (2009) Intrinsic Motivation at Work: What Really Drives Employee Engagement. 2nd ed., rev.expanded. San Francisco, CA: Berrett-Koehler Publishers.
Kevin Gallagher and Gillian Watson (2009) Managing for Results. 2nd ed. London: Chartered Institute of Personnel & Development.
Kiel, L.D. and Watson, D.J. (2009) ‘Affective leadership and emotional labour: a view from the local level’, Public administration review, 69(1).
Kline, N. (2014) Time to think: listening to ignite the human mind. London: Ward Lock.
Kluckhohn, C. (1951) ‘The study of culture’, in The policy sciences: recent developments in scope and method. Stanford: Stanford University Press.
Kolb, D.A. (1984) Experiential learning: experience as the source of learning and development. Englewood Cliffs, N.J.: Prentice-Hall.
Kotter, J.P. (1995) ‘Leading change: why transformation efforts fail’, Harvard business review, 73(2).
Kotter, J.P. and Rathgeber, H. (2006a) Our iceberg is melting: changing and succeeding under any conditions. New York: St. Martin’s Press.
Kotter, J.P. and Rathgeber, H. (2006b) Our iceberg is melting: changing and succeeding under any conditions. London: Macmillan.
Kouzes, J.M. and Posner, B.Z. (2012) The leadership challenge: how to make extraordinary things happen in organizations. Fifth edition. San Francisco, California: The Leadership Challenge.
Kubr, M. (2002) Management consulting: a guide to the profession. 4th. ed. Geneva: International Labour Office.
Kurt Lewin (1947) ‘Frontiers in group dynamics: Concept, Method and Reality in Social Science; Social Equilibria and Social Change’, Human relations, 1(1), pp. 5–41. Available at: https://journals.sagepub.com/doi/pdf/10.1177/001872674700100103.
L. Douglas Kiel and Douglas J. Watson (2009) ‘Affective Leadership and Emotional Labor: A View from the Local Level’, Public Administration Review, 69(1), pp. 21–24. Available at: https://www.jstor.org/stable/27697823.
Latham, G.P. et al. (2008) ‘The Influence of a Manager’s Own Performance Appraisal on the Evaluation of Others’, International Journal of Selection and Assessment, 16(3), pp. 220–228. Available at: https://doi.org/10.1111/j.1468-2389.2008.00428.x.
Laudon, K.C. and Laudon, J.P. (2006) Management information systems: managing the digital firm. 10th ed. Upper Saddle River, N.J.: Pearson/Education.
Lauren B. Resnick (ed.) (1976) ‘General, academic and artificial intelligence’, in The nature of intelligence. Hillsdale, NJ: Lawrence Erlbaum Associates.
‘Learning and the line’ (no date). Available at: http://www.cipd.co.uk/NR/rdonlyres/D34E7BC5-2CE5-4CC8-87DD-3F7141C2D477/0/learningandtheline.pdf.
Learning to learn: more than a skill set (no date). Available at: https://www.tandfonline.com/doi/pdf/10.1080/713696137?needAccess=true.
Lee Joseph Colan (2009) Engaging the hearts and minds of all your employees: how to ignite passionate performance for better business results. New York: McGraw-Hill.
Leicester, M. (1996) ‘Equal Opportunities In Education: a coherent, rational and moral concern’, Journal of Philosophy of Education, 30(2), pp. 277–287. Available at: https://doi.org/10.1111/j.1467-9752.1996.tb00396.x.
Leitch, S., Great Britain. Treasury, and Great Britain. Department for Education and Skills (2006) Prosperity for all in the global economy -- world class skills: final report. [London]: HMSO.
Levine, D.M. (2005) Statistics for managers using Microsoft Excel. 4th ed. Upper Saddle River, N.J.: Prentice Hall.
Lewin, K. and Cartwright, D. (1959) Field theory in social science: selected theoretical papers. London: Tavistock Publ.
Lewin, K., Lippitt, R. and White, R. (1939) ‘Patterns of aggressive behaviour in experimentally created social climates’, Journal of Social Psychology [Preprint]. Available at: https://search.ebscohost.com/login.aspx?direct=true&db=s3h&AN=16385012&site=ehost-live.
Lind, D.A., Marchal, W.G. and Wathen, S.A. (2005) Statistical techniques in business & economics. 12th ed. Boston: McGraw-Hill Irwin.
Linda Arnison and Peter Miller (2002) ‘Virtual teams: a virtue for the conventional team’, Journal of Workplace Learning, 14(4), pp. 166–173. Available at: https://www.emeraldinsight.com/doi/pdfplus/10.1108/13665620210427294.
Lipnack, J. and Stamps, J. (2000) Virtual teams: people working across boundaries with technology. 2nd ed. New York: Wiley.
Lisa Evans (2003) ‘The true and fair view and the “fair presentation” override of IAS 1’, Accounting and Business Research, 33(4), pp. 311–325. Available at: https://www.tandfonline.com/doi/pdf/10.1080/00014788.2003.9729656?needAccess=true.
Litvin, D.R. (1997) ‘The discourse of diversity: From biology to management’, Organization: the critical journal of organization, theory and society, 4(2), pp. 187–209. Available at: https://journals.sagepub.com/doi/abs/10.1177/135050849742003.
Liz Lee-Kelley and Tim Sankey (2008a) ‘Global virtual teams for value creation and project success: A case study’, International Journal of Project Management, 26(1), pp. 51–62. Available at: https://www.sciencedirect.com/science/article/pii/S0263786307001305.
Liz Lee-Kelley and Tim Sankey (2008b) ‘Global virtual teams for value creation and project success: A case study’, International Journal of Project Management, 26(1), pp. 51–62. Available at: https://www.sciencedirect.com/science/article/pii/S0263786307001305.
Liz Walley and Mike Smith (1998) Deception in selection. New York: Wiley.
Lockyer, K.G. and Gordon, J. (2005) Project management and project network techniques. Harlow: Financial Times Prentice Hall.
Luecke, R. and Harvard University. Graduate School of Business Administration (2004) Coaching and mentoring: how to develop top talent and achieve stronger performance. Boston, Mass: Harvard Business School Press.
Luthans, F. (2011a) Organizational behavior: an evidence-based approach. 12th ed. New York: McGraw-Hill/Irwin.
Luthans, F. (2011b) Organizational behavior: an evidence-based approach. 12th ed. New York: McGraw-Hill/Irwin.
Lynn Crawford and Anat Hassaner Nahmias (2010) ‘Competencies for managing change’, International Journal of Project Management, 28(4), pp. 405–412. Available at: https://www.sciencedirect.com/science/article/pii/S0263786310000177.
MacKay, A.H. and Chartered Institute of Management Accountants (2005) A practitioner’s guide to the balanced scorecard [electronic resource]. London: Chartered Institute of Management Accountants. Available at: http://www.cimaglobal.com/Documents/Thought_leadership_docs/tech_resrep_a_practitioners_guide_to_the_balanced_scorecard_2005.pdf.
Mahon, G. (1999) A lovely audience. Available at: https://www.peoplemanagement.co.uk/experts/advice/performance-management-appraisals.
Malone, J.W. (2001) ‘Shining new light on organisational change’, Organization development journal [Preprint].
Management (1998). Boston: McGraw-Hill Co.
Managers’ lack of interviewing skills puts employers at risk of discrimination claims (no date). Available at: http://www.hrmagazine.co.uk/article-details/managers-lack-of-interviewing-skills-puts-employers-at-risk-of-discrimination-claims.
‘Managing for improved performance’ (2000) in Strategic human resource management: a guide to action. 2nd ed. London: Kogan Page.
Managing Organizational Change: A Practical Guide for Managers (no date). Crisp Publications. Available at: https://www.amazon.com/Managing-Organizational-Change-Practical-Managers/dp/B001BHI5SU.
Manzoni, J.F. and Barsoux, J.L. (no date) Rescue remedy. Available at: http://www.cipd.co.uk/pm/peoplemanagement/b/weblog/archive/2013/01/29/rescueremedy-2004-10.aspx.
Marc Buelens and Steven A. Y. Poelmans (2004) ‘Enriching the Spence and Robbins typology of workaholism: Demographic, motivational and organizational correlates’, Journal of Organizational Change Management, 17(5), pp. 440–458. Available at: https://www.emeraldinsight.com/doi/pdfplus/10.1108/09534810410554470.
Maria Melchior et al. (2007) ‘The mental health effects of multiple work and family demands. A prospective study of psychiatric sickness absence in the French GAZEL study’, Social Psychiatry And Psychiatric Epidemiology, 42(7), pp. 573–582. Available at: https://search.ebscohost.com/login.aspx?direct=true&db=mnh&AN=17530152&site=ehost-live.
Mark Tennant (2007) ‘Personality, modernity and the storied self: a contemporary framework for studying persons’, in Psychology and adult learning. Third edition. London: Routledge.
Marquardt, M.J. and Horvath, L. (2001) Global teams: how top multinationals span boundaries and cultures with high-speed teamwork. Palo Alto, Calif: Davies-Black Pub.
Martin Lockett (1988) ‘Culture and the problems of Chinese management’, Organization studies, 9(4), pp. 475–496. Available at: https://journals.sagepub.com/doi/pdf/10.1177/017084068800900402.
Maslow, A.H. (1993) ‘Self-actualisation and beyond’, in Introduction to psychology. 11th ed. Fort Worth, Tex: Harcourt Brace Jovanovich.
Maylor, H. (2010) Project management. 4th ed. Harlow: Financial Times Prentice Hall. Available at: https://ebookcentral.proquest.com/lib/universityofessex-ebooks/detail.action?docID=5173571.
Maylor, H. and dawsonera (2010) Project management [electronic resource]. 4th ed. Harlow: Financial Times Prentice Hall. Available at: https://ebookcentral.proquest.com/lib/universityofessex-ebooks/detail.action?docID=5173571.
Maznewski, M.L. and Chudoba, M. (no date) ‘Bridging space over time’, Organization Science [Preprint]. Available at: https://www.jstor.org/stable/2640340.
MBTI Basics (no date). Available at: http://www.myersbriggs.org/my-mbti-personality-type/mbti-basics/.
Mccrae, R.R. and Costa, P.T. (1987) ‘Validation of a five-factor model of personality across instruments and observers’, Journal of personality and social psychology, 52(1).
Mccrae, R.R. and Costa, P.T. (1997) ‘Personality trait structure as a human universal’, The American psychologist, 52(5).
McKenna, E.F. (2000a) Business psychology and organisational behaviour: a student’s handbook. 3rd ed. Hove: Psychology Press.
McKenna, E.F. (2000b) Business psychology and organisational behaviour: a student’s handbook. 3rd ed. Hove: Psychology Press.
McKinsey and Company (no date) Motivating people: Getting beyond money. Available at: http://www.mckinsey.com/business-functions/organization/our-insights/motivating-people-getting-beyond-money.
McMahon, G. (no date) How to manage performance. Available at: https://www.peoplemanagement.co.uk/experts/advice/managing-performance.
McWhirter, J. and McWhirter, M. (1983) ‘Increasing human potential’, Personnel & Guidance Journal [Preprint]. Available at: https://search.ebscohost.com/login.aspx?direct=true&db=bsu&AN=6475875&site=ehost-live.
Megginson, D., Clutterbuck, D., and EBSCOhost ebook collection (2005) Techniques for coaching and mentoring [electronic resource]. Amsterdam: Elsevier Butterworth Heinemann. Available at: https://search.ebscohost.com/login.aspx?direct=true&db=nlebk&AN=117171.
Melchior, M. et al. (2007) ‘The mental health effects of multiple work and family demands’, Social psychiatry, 42(7).
‘Mental capital and wellbeing’ (no date). Available at: https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/292453/mental-capital-wellbeing-summary.pdf.
‘Mental capital and wellbeing project. Final project report’ (no date). Available at: https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/292450/mental-capital-wellbeing-report.pdf.
Mezirow, J. (1990) Fostering critical reflection in adulthood: a guide to transformative and emancipatory learning. San Francisco: Jossey-Bass Publishers.
Mezirow, J. (1991) Transformative dimensions of adult learning. San Francisco: Jossey-Bass.
Michael Armstrong and Baron, A. (1998) Performance management: the new realities. London: Chartered Institute of Personnel and Development.
Michael Beer and Nitin Nohria (2000) ‘Cracking the code of change’, Harvard Business Review, 78(3), pp. 133–141. Available at: https://search.ebscohost.com/login.aspx?direct=true&db=bsu&bquery=AN+3049551&type=1&site=ehost-live.
Middleton, J. (2007) Beyond authority: leadership in a changing world. Basingstoke: Palgrave Macmillian. Available at: https://link.springer.com/book/10.1057/9780230579460.
Middleton, J. and Palgrave Connect (Online service) Business and Management 2007 (2007) Beyond authority: leadership in a changing world [electronic resource]. Basingstoke: Palgrave Macmillian. Available at: https://www.palgraveconnect.com/doifinder/10.1057/9780230579460.
Midi Berry (no date) ‘Changing perspectives on facilitation skills development’, Journal of European Industrial Training [Preprint]. Available at: http://www.emeraldinsight.com/doi/pdfplus/10.1108/03090599310026355.
Mike Rawson (2000) ‘Learning to learn: more than a skill set’, Studies in higher education, 25(2), pp. 225–238. Available at: https://doi.org/10.1080/713696137.
Miller, E.J. (2004) Experiential learning in organizations: applications of the Tavistock group relations approach: contributions in honour of Eric J. Miller. Edited by L.J. Gould, L. Stapley, and M. Stein. London: Karnac. Available at: http://www.taylorfrancis.com/books/e/9780429474415.
Miller, E.J. et al. (2004) Experiential learning in organizations: applications of the Tavistock Group Relations approach : contributions in honour of Eric J. Miller [electronic resource]. London: Karnac. Available at: http://site.ebrary.com/lib/universityofessex/Doc?id=10495807.
Mills, R. and Kennedy, J. (no date) ‘Experiences in operating a post-audit system.’, Management Accounting: Magazine for Chartered Management Accountants, 71. Available at: https://search.ebscohost.com/login.aspx?direct=true&db=bth&AN=9405050847&site=eds-live.
Milorad N. Novicevic, Thomas J. Hench, and Daniel A. Wren (2002) ‘"Playing by ear” . . . "in an incessant din of reasons”: Chester Barnard and the history of intuition in management thought’, Management Decision, 40(10), pp. 992–1002. Available at: https://www.emeraldinsight.com/doi/pdfplus/10.1108/00251740210452854.
Min Chen (2011) Asian management systems: Chinese, Japanese and Korean styles of business. 2nd ed. London: Thomson.
Mind Tools Essential skills for an excellent career (no date). Available at: https://www.mindtools.com/.
Mintzberg, H. (1989) Mintzberg on management: inside our strange world of organizations. New York: Free Press.
Mintzberg, H. (1990) ‘The manager’s job: folklore and fact’, Harvard business review, 68(2).
Mintzberg, H. (2002) ‘The organisation as a political arena’, in Central currents in organization theory. London: SAGE Publications.
Momeni, N. (2009) ‘The Relation between Managers’ Emotional Intelligence and the Organizational Climate They Create’, Public Personnel Management, 38(2), pp. 35–48. Available at: https://doi.org/10.1177/009102600903800203.
Moulton, S.T. and Kosslyn, S.M. (2009) ‘Imaging predictions: mental imagery as mental emulation’, Philosophical transactions of the Royal Society of London. Series B, Biological sciences, 364.
Mullen, B. and Cooper, C. (1994) ‘The relation between group cohesiveness and performance: An integration.’, Psychological Bulletin [Preprint]. Available at: https://search.ebscohost.com/login.aspx?direct=true&db=psyh&AN=1994-25283-001&site=eds-live.
Mullins, L.J. (1999) Management and organisational behaviour. 5th ed. London: Financial Times Pitman.
Mullins, L.J. (2002) Management and organisational behaviour. 6th ed. Harlow: Financial Times Prentice Hall.
Murray, E.J. and Richardson, P.R. (2003) Organizational change in 100 days: a Fast forward guide. Oxford: Oxford University Press.
Murray, R. (2005) Writing for academic journals. Maidenhead: Open University Press.
Myles Downey (2018) Effective modern coaching: the principles and art of successful business coaching. London: LID.
Nancy G. Boyd, Jeffrey E. Lewin, and Jeffrey K. Sager (2009) ‘A model of stress and coping and their influence on individual and organisational outcomes’, Journal of Vocational Behavior, 75(2), pp. 197–211. Available at: https://www.sciencedirect.com/science/article/pii/S0001879109000542.
Neil Rankin (2003) Best Practice in HR. London: Lexis Nexis UK.
Neilson, G. (2002) ‘The work of consulting’, in Management consulting. New York: John Wiley.
Never Knowingly Undersold (no date). Available at: http://www.johnlewis.com/inspiration-and-advice/never-knowingly-undersold-policy.
Nickols, F. (no date) Change Management 101: A Primer. Available at: http://www.nickols.us/change.htm.
Nonaka, I. (1999) ‘Managing innovation as a knowledge creation process’, in Tacit knowledge in organizations. London: SAGE.
Norman Jones and Nicola Fear (1994) ‘Continuing professional development: perspectives from human resource professionals’, Personnel Review, 23(8), pp. 49–60. Available at: https://www.emeraldinsight.com/doi/pdfplus/10.1108/00483489410072280.
Northouse, P.G. (2010) Leadership: theory and practice. 5th ed. Thousand Oaks: Sage.
Novamind connect (no date). Available at: https://www.novamind.com/.
Olson, E.E. and Eoyang, G.H. (2001) Facilitating organization change: lessons from complexity science. San Francisco, Calif: Jossey-Bass/Pfeiffer.
One Water (no date). Available at: http://www.onedifference.org/en_UK/.
Orwell, G. (1962) Inside the whale: and other essays. Harmondsworth: Penguin.
‘Overview of CIPD surveys: a barometer of HR trends and prospects 2010’ (no date). Available at: https://www.cipd.co.uk/podcasts/hr-outlook-2011.
Özbilgin, M. (2005) International human resource management: theory and practice. Basingstoke: Palgrave Macmillan.
P. Christopher Earley and Elaine Moskowski (2000) ‘Creating hybrid team cultures: An Empirical Test of Transitional Team Functioning’, The Academy of Management Journal, 43(1), pp. 26–49. Available at: https://www.jstor.org/stable/1556384.
Patty McManus (2006) Coaching people: expert solutions to everyday challenges. Boston, MA: Harvard Business School Press.
Paul Derek Martin and John Pope (2008) ‘Competency based interviewing: has it gone too far?’, Industrial and Commercial Training, 40(2), pp. 81–86. Available at: https://www.emeraldinsight.com/doi/pdfplus/10.1108/00197850810858910.
Paul Legris and Pierre Collerette (2006) ‘A roadmap for IT project implementation: Integrating Stakeholders and Change Management Issues’, Project Management Journal, 37(5), pp. 64–75. Available at: https://doi.org/10.1177/875697280603700507.
Paul Nelissen and Martine van Selm (2008) ‘Surviving organisational change’, Corporate Communications: An International Journal, 13(3), pp. 306–318. Available at: https://www.emeraldinsight.com/doi/pdfplus/10.1108/13563280810893670.
Paul Strebel (1996) ‘Why do employees resist change?’, Harvard Business Review, 74(3), pp. 86–92. Available at: https://search.ebscohost.com/login.aspx?direct=true&db=bsu&AN=9605027834&site=ehost-live.
Pavlina, S. (no date) Be Proactive. Available at: http://www.stevepavlina.com/blog/2004/11/be-proactive/.
Pears, R. and Shields, G.J. (2008) Cite them right: the essential referencing guide. Rev. and expanded ed. Durham: Pear Tree Books.
Peck, J. and Coyle, M. (2005a) The student’s guide to writing: grammar, punctuation and spelling. 2nd ed. Basingstoke: Palgrave Macmillan.
Peck, J. and Coyle, M. (2005b) Write it right: a handbook for students. Basingstoke: Palgrave Macmillan.
Pedler, M., Burgoyne, J. and Boydell, T. (2007) A manager’s guide to self-development. 5th ed. Maidenhead: McGraw-Hill.
‘People management and technology: progress and potential’ (2005). Available at: https://www.cipd.co.uk/hr-resources/survey-reports/people-management-technology-progress-potential.aspx.
Peter Bramley (1991) Evaluating training effectiveness. London: McGraw-Hill Book Co.
Peter Cockman, Bill Evans, and Peter Reynolds (1999) Consulting for Real People: a client-centred approach for change agents and leaders. Second edition. London: McGraw-Hill Publishing Co.
Peter Cook (1998) ‘The creativity advantage ‐ is your organization the leader of the pack?’, Industrial and Commercial Training, 30(5), pp. 179–184. Available at: https://www.emeraldinsight.com/doi/pdfplus/10.1108/00197859810225652.
Peter Walton (1993) ‘Introduction: the true and fair view in British accounting’, European accounting review, 2(1), pp. 49–58. Available at: https://search.ebscohost.com/login.aspx?direct=true&db=bsu&AN=5387769&site=ehost-live.
Pettigrew, A. (2002) ‘Strategy formulation as a political process’, in Central currents in organization theory. London: SAGE Publications.
Pfeffer, J. (1992) ‘Understanding power in organisations’, California management review, 34(2).
Pingitore, R. et al. (1994) ‘Bias against overweight job applicants in a simulated employment interview.’, Journal of Applied Psychology [Preprint]. Available at: https://search.ebscohost.com/login.aspx?direct=true&db=pdh&AN=1995-15473-001&site=ehost-live.
Pinto, J.K. (2013) Project management: achieving competitive advantage. Third edition, global edition. Harlow: Pearson Education.
Pinto, J.K. and dawsonera (2013) Project management: achieving competitive advantage [electronic resource]. Third edition, Global edition. Boston: Pearson. Available at: https://ebookcentral.proquest.com/lib/universityofessex-ebooks/detail.action?docID=5138589.
Plant, R. (1995) Managing change and making it stick. London: Harper Collins.
Polanyi, M. (1962) Personal knowledge: towards a post-critical philosophy. Reprinted with corrections. London: Routledge & Kegan Paul. Available at: https://search.ebscohost.com/login.aspx?direct=true&db=nlebk&AN=96639.
Polanyi, M. and EBSCOhost ebook collection (2003) Personal knowledge: towards a post-critical philosophy [electronic resource]. London: Routledge. Available at: https://search.ebscohost.com/login.aspx?direct=true&db=nlebk&AN=96639.
Poole, M.S. (2004) ‘Central issues in the study of change and innovation’, in Handbook of organizational change and innovation. Oxford: Oxford University Press.
Porter, M.E. (2004) Competitive strategy: techniques for analyzing industries and competitors. Export edtion. New York: Free.
Project Management Institute (2004) A guide to the project management body of knowledge. 3rd ed. Newtown Square, Pa: Project Management Institute.
‘Promoting the value of learning in adversity’ (2009). Available at: http://www.cipd.co.uk/hr-resources/guides/promoting-value-of-learning-adversity.aspx.
‘Prosperity for all in the global economy’ (no date). Available at: https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/354161/Prosperity_for_all_in_the_global_economy_-_summary.pdf.
Pruitt, D.G. and Kim, S.H. (2004) Social conflict: escalation, stalemate, and settlement. 3rd ed. Boston: McGraw-Hill.
Quinn, R.E. (2003a) Becoming a master manager: a competency framework. 3rd ed. New York: Wiley.
Quinn, R.E. (2003b) Becoming a master manager: a competency framework. 3rd ed. New York: Wiley.
Quinn, R.E. (2003c) Becoming a master manager: a competency framework. 3rd ed. New York: Wiley.
‘R: a language and environment for statistical computing’ (2006). Available at: https://cran.r-project.org/doc/manuals/r-release/fullrefman.pdf.
R. M. Kanter (1996) ‘Careers and the wealth of nations’, in Michael B. Arthur, Douglas T. Hall, and Barbara S. Lawrence (eds) Handbook of Career Theory. Cambridge: Cambridge University Press.
R. R. Godfrey (1986) ‘Tapping employee’s creativity’, Supervisory Management, 31(2).
Ralph C. Craft and Charles Leake (2002) ‘The Pareto principle in organisational decision making’, Management Decision, 40(8), pp. 729–733. Available at: https://www.emeraldinsight.com/doi/pdfplus/10.1108/00251740210437699.
Ram Charan, Stephen Drotter, and James Noel (2011) The leadership pipeline: how to build the leadership powered company. Second edition. San Francisco, CA: Jossey-Bass.
Raymond Caldwell (2003) ‘Models of change agency: a Fourfold Classification’, British Journal of Management, 14, pp. 131–142. Available at: https://onlinelibrary.wiley.com/doi/10.1111/1467-8551.00270/epdf.
Reid, M. et al. (2004a) Human resource development: beyond training interventions. 7th ed. London: Chartered Institute of Personnel and Development.
Reid, M. et al. (2004b) Human resource development: beyond training interventions. 7th ed. London: Chartered Institute of Personnel and Development.
‘Rethinking procrastination: positive effects of “active” procrastination be...’ (2005) The Journal Of Social Psychology [Preprint]. Available at: https://search.ebscohost.com/login.aspx?direct=true&db=mnh&AN=15959999&site=ehost-live.
Reynolds (no date) How Do People Learn? [Paperback]. Chartered Institute of Personnel & Development.
Richard A. Barker (2001) ‘The Nature of Leadership’, Human Relations, 54(4), pp. 469–494. Available at: https://doi.org/10.1177/0018726701544004.
Richard K. Wagner (1987) ‘Tacit knowledge in everyday intelligent behavior’, Journal of Personality and Social Psychology, 52(6), pp. 1236–1247. Available at: https://search.ebscohost.com/login.aspx?direct=true&db=pdh&AN=1987-29463-001&site=ehost-live.
Richard Koch (2017) The 80/20 Principle: The Secret of Achieving More with Less. London: Nicholas Brealey Publishing.
Richard Paul and Linda Elder (2014) Critical thinking: tools for taking charge of your professional and personal life. Third edition, Pearson new international edition. Harlow: Pearson Education Limited.
Richard S. Lazarus (1993) ‘Coping theory and research: past, present and future’, Journal of Psychosomatic Medicine, 55(3), pp. 234–247. Available at: http://www.emotionalcompetency.com/papers/coping%20research.pdf.
Richmond, A. and Skitmore, M. (2006) ‘Stress and coping: a study of project managers in a large ICT organisation’, Project Management Journal [Preprint]. Available at: https://search.ebscohost.com/login.aspx?direct=true&db=bsu&AN=23858908&site=ehost-live.
Robert Burns (no date) Doing Business in Asia [Paperback]. Addison Wesley Publishing Company.
Robert Eder (ed.) (1999) ‘Effective employment interviewing’, in The employment interview. Revised edition. Thousand Oaks, CA: Sage Publications.
Robert H. Bennett et al. (1994) ‘The mind’s eye and the practice of management: Envisioning the Ambiguous’, Management Decision, 32(2), pp. 21–29. Available at: https://www.emeraldinsight.com/doi/pdfplus/10.1108/00251749410054783.
Robert K. Greenleaf (2008) The Servant as Leader. Rev. ed. Westfield, IN: Greenleaf Center for Servant Leadership.
Robert Loo (2002) ‘Journaling: a learning tool for project management training and team building’, Project Management Journal, 33(4), pp. 61–66. Available at: https://doi.org/10.1177/875697280203300407.
Robert R. Mccrae and Paul T. Costa (1987) ‘Validation of the five-factor model of personality across instruments and observers’, Journal of Personality and Social Psychology, 52(1), pp. 81–90. Available at: https://search.ebscohost.com/login.aspx?direct=true&db=pdh&AN=1987-15614-001&site=ehost-live.
Robert R. McCrae and Paul T. Costa, Jr. (1997) ‘Personality trait structure as a human universal’, American Psychologist, 52(5), pp. 509–516. Available at: https://search.ebscohost.com/login.aspx?direct=true&db=pdh&AN=1997-04451-001&site=ehost-live.
Robert S. Kaplan and David P. Norton (1996) ‘Using the balanced scorecard as a strategic management system’, Harvard Business Review, 74(1), pp. 75–85. Available at: https://search.ebscohost.com/login.aspx?direct=true&db=bsu&AN=9601185348&site=ehost-live.
Robert Tattersall (1984) ‘In defense of the consensus decision’, Financial Analysts Journal [Preprint]. Available at: https://www.jstor.org/stable/4478717.
Rodney McAdam and John McClelland (2002) ‘Individual and team-based idea generation within innovation management’, European Journal of Innovation Management, 5(2), pp. 86–97. Available at: https://www.emeraldinsight.com/doi/pdfplus/10.1108/14601060210428186.
Roland Gareis (2010) ‘Changes of organizations by projects’, International Journal of Project Management, 28(4), pp. 314–327. Available at: https://www.sciencedirect.com/science/article/pii/S0263786310000049.
Ronald L. Jacobs (2002) ‘Institutionalising organisational change through cascade training’, Journal of European Industrial Training, 26(2/3/4), pp. 177–182. Available at: https://www.emeraldinsight.com/doi/pdfplus/10.1108/03090590210422058.
Rosalie Holian (2002) ‘Management decision-making and ethics’, Management Decision, 40(9), pp. 862–870. Available at: https://www.emeraldinsight.com/doi/pdfplus/10.1108/00251740210441422.
Rosalind Searle (2004) Selection & recruitment. New York: Palgrave Macmillan.
Routledge, C., Carmichael, J., and Chartered Institute of Personnel and Development (2007) Personal development and management skills. London: Chartered Institute of Personnel and Development.
Royal Society for the Arts (no date) ‘The surprising truth about what motivates us’. Available at: https://www.thersa.org/globalassets/pdfs/blogs/rsa-lecture-dan-pink-transcript.pdf.
Saddler, C.D. and Buley, J. (1999) ‘Predictors of academic procrastination in college students.’, Psychological Reports, 84(2), pp. 686–688. Available at: https://doi.org/10.2466/pr0.1999.84.2.686.
Sales, R.F. and Slater, P.E. (1956) ‘Role differentiation in small decision-making groups’, in Family, socialization and interaction process. London: Routledge & K.Paul.
Samuel T. Moulton and Stephen M. Kosslyn (2009) ‘Imaging predictions: mental imagery as mental emulation’, Philosophical Transactions: Biological Sciences, 364(1521), pp. 1273–1280. Available at: https://www.jstor.org/stable/40485895.
Scanlan, J.M. and Chernomas, W.M. (1997) ‘Developing the reflective teacher’, Journal of advanced nursing, 25(6).
Schein, Edgar H. (no date) Career dynamics: matching individual and organisational needs. Reading, Mass.
Schein, E.H. (1980) Organizational psychology. 3d ed. Englewood Cliffs, N.J.: Prentice-Hall.
Schein, E.H. (2010a) Organizational culture and leadership. 4th ed. San Francisco: Jossey-Bass.
Schein, E.H. (2010b) Organizational culture and leadership. 4th ed. San Francisco: Jossey-Bass.
Schneider, S.C. and Barsoux, J.-L. (2003) Managing across cultures. 2nd ed. Harlow: Financial Times/Prentice Hall.
Schön, D.A. (1983a) The reflective practitioner: how professionals think in action. London: Temple Smith.
Schön, D.A. (1983b) The reflective practitioner: how professionals think in action. London: Temple Smith.
Schön, D.A. (1987) Educating the reflective practitioner. San Francisco: Jossey-Bass.
Selye, H. (1978) The stress of life. Rev. ed. New York: McGraw-Hill.
Senge, P.M. (1999) The dance of change: the challenges of sustaining momentum in learning organizations. London: Nicholas Brealey.
Senior, B. and Fleming, J. (2006a) Organizational change. 3rd ed. Harlow: Prentice Hall/Financial Times.
Senior, B. and Fleming, J. (2006b) Organizational change. 3rd ed. Harlow: Prentice Hall/Financial Times.
Senior, B., Fleming, J., and dawsonera (2006) Organizational change [electronic resource]. 3rd ed. Harlow: Financial Times Prentice Hall. Available at: http://www.vlebooks.com/vleweb/product/openreader?id=essexacuk&accId=7572256&isbn=9781408212646.
Shelley A. Kirkpatrick and Edwin A. Locke (1991) ‘Leadership: do traits matter?’, The Executive, 5(2). Available at: https://www.jstor.org/stable/4165007?seq=1#metadata_info_tab_contents.
Shepard, H.A. (2005) ‘Rules of thumb for change agents’, in Organization development and transformation: managing effective change. 6th ed. New York: McGraw-Hill/Irwin.
Shepherd, J. (no date) When plagiarism is academic. Available at: https://www.theguardian.com/education/2007/oct/30/highereducation.uk.
Sherwood, J. (no date) Does coaching actually work? The Bristol and West coaching experience. Available at: http://www.jansherwood.co.uk/coaching_article.html.
Sims, H.P. (1987) ‘Leading workers to lead themselves’, Administrative science quarterly, 32(1).
‘Skills development in the UK workplace’ (2016). Available at: http://www.cipd.co.uk/hr-resources/factsheets/skills-policy-uk.aspx.
Skills: getting on in business, getting on at work (no date). Available at: http://webarchive.nationalarchives.gov.uk/20130401151715/http://www.education.gov.uk/publications/standard/publicationDetail/Page1/CM%206483.
Snejina Michailova and Verner Worm (2003) ‘Personal networking in Russia and China: Blat and Guanxi’, European Management Journal, 21(4), pp. 509–519. Available at: https://www.sciencedirect.com/science/article/pii/S026323730300077X.
Soanes, C., Spooner, A. and Hawker, S. (2001a) The Oxford paperback dictionary, thesaurus, and wordpower guide. Oxford: Oxford University Press.
Soanes, C., Spooner, A. and Hawker, S. (2001b) The Oxford paperback dictionary, thesaurus, and wordpower guide. Oxford: Oxford University Press.
Soanes, C., Spooner, A. and Hawker, S. (2001c) The Oxford paperback dictionary, thesaurus, and wordpower guide. Oxford: Oxford University Press.
Soriano, K. (2007) Appraisals seen as a ‘box-ticking’ exercise. Available at: https://www.peoplemanagement.co.uk/voices/comment/appraisals-box-ticking-exercise.
Stefanie C. Reissner and Angélique Du Toit (2011) ‘Power and the tale: coaching as storytelling’, Journal of Management Development, 30(3), pp. 247–259. Available at: https://www.emeraldinsight.com/doi/pdfplus/10.1108/02621711111116171.
Stefanie Reissner (2008a) Narratives of organisational change and learning: making sense of testing times. Cheltenham: Edward Elgar.
Stefanie Reissner (2008b) Narratives of organisational change and learning: making sense of testing times. Cheltenham: Edward Elgar.
Stefanie Reissner (2008c) Narratives of organisational change and learning: making sense of testing times. Cheltenham: Edward Elgar.
Stephen P. Robbins and Phillip Hunsaker (2014) Training in interpersonal skills: TIPS for managing people at work. Sixth edition, Pearson new international edition. Harlow: Pearson.
Stephen R. Covey, A. Roger Merrill, and Rebecca R. Merrill (1994) First things first: to live, to love, to learn, to leave a legacy. New York, NY: Simon & Schuster.
Sternberg, R.J. (1993) ‘Would You Rather Take Orders From Kirk or Spock? The Relation Between Rational Thinking and Intelligence’, Journal of Learning Disabilities, 26(8), pp. 516–519. Available at: https://doi.org/10.1177/002221949302600804.
Steve Rowlinson and Yan Ki Fiona Cheung (2008) ‘Stakeholder management through empowerment: modelling project success’, Construction Management and Economics, 26(6), pp. 611–623. Available at: https://www.tandfonline.com/doi/pdf/10.1080/01446190802071182?needAccess=true.
Steven Berglas (2002) ‘The very real dangers of executive coaching’, Harvard Business Review, 80(6), pp. 86–92. Available at: https://search.ebscohost.com/login.aspx?direct=true&db=bsu&AN=6756414&site=ehost-live.
Stevens, M. (no date a) Public sector: ‘intellectually but not emotionally engaged’. Available at: http://www.cipd.co.uk/pm/peoplemanagement/b/weblog/archive/2013/01/29/public-sector-intellectually-but-not-emotionally-engaged-2010-01.aspx.
Stevens, M. (no date b) Public sector: ‘intellectually but not emotionally engaged’. Available at: http://www.cipd.co.uk/pm/peoplemanagement/b/weblog/archive/2013/01/29/public-sector-intellectually-but-not-emotionally-engaged-2010-01.aspx.
Strachan, A. (no date a) Lights, camera, interaction. Available at: http://www.cipd.co.uk/pm/peoplemanagement/b/weblog/archive/2013/01/29/lightscamerainteraction-2004-09.aspx.
Strachan, A. (no date b) Lights, camera, interaction. Available at: http://www.cipd.co.uk/pm/peoplemanagement/b/weblog/archive/2013/01/29/lightscamerainteraction-2004-09.aspx.
Strebel, P. (1996) ‘Why do employees resist change?’, Harvard business review, 74(3).
‘Stress in the workplace’ (2015). Available at: http://www.cipd.co.uk/hr-resources/factsheets/stress-mental-health-at-work.aspx.
‘Subject benchmark statements: general business and management’ (no date). Available at: https://www.qaa.ac.uk/docs/qaa/subject-benchmark-statements/sbs-business-management-15.pdf?sfvrsn=c7e1f781_10.
‘Subject benchmark statements: Masters awards in business and management’ (no date). Available at: https://www.qaa.ac.uk/docs/qaa/subject-benchmark-statements/sbs-business-and-management-15.pdf?sfvrsn=1997f681_16.
‘Succession planning’ (2015). Available at: http://www.cipd.co.uk/hr-resources/factsheets/succession-planning.aspx.
Sue Godfrey (1998) ‘Are you creative?’, Journal of Knowledge Management, 2(1), pp. 14–16. Available at: https://www.emeraldinsight.com/doi/pdfplus/10.1108/EUM0000000004604.
Susan Quilliam (2008) Body language: actions speak louder than words, crack the unspoken code of body language. New ed. London: Carlton.
Sustainability, not selfishness, will grow the talent of the future - People Management Magazine Online (no date). Available at: https://www.peoplemanagement.co.uk/voices/comment/sustainability-talent-future.
Swinburne, P. (2001) How to use feedback to improve performance. Available at: https://www.peoplemanagement.co.uk/experts/advice/using-feedback-improves-performance.
‘Talent management: research insight’ (2015). Available at: http://www.cipd.co.uk/hr-resources/older-publications-full-text.aspx.
Tannenbaum, R. and Schmidt, W.H. (1986) ‘Excerpts from How to choose a leadership pattern.’, Harvard Business Review [Preprint]. Available at: https://search.ebscohost.com/login.aspx?direct=true&db=bsu&AN=4072784&site=ehost-live.
Tayeb, M.H. (2003) International management: theories and practices. Harlow: Financial Times Prentice Hall.
Taylor, S. and Chartered Institute of Personnel and Development (2008) People resourcing. 4th ed. London: Chartered Institute of Personnel and Development.
‘Teamworking’ (2013a). Available at: https://www.cipd.co.uk/hr-resources/factsheets/teamworking.aspx.
‘Teamworking’ (2013b). Available at: https://www.cipd.co.uk/hr-resources/factsheets/teamworking.aspx.
Terry Nelson and Elspeth McFadzean (1998) ‘Facilitating problem-solving: facilitator competences’, Leadership & Organization Development Journal, 19(2), pp. 72–82. Available at: https://www.emeraldinsight.com/doi/pdfplus/10.1108/01437739810208647.
The army leadership code an introductory guide: discipline, values and standards (no date). Available at: http://www.army.mod.uk/documents/general/rmas_AC72021-TheArmyLeadershipCode.pdf#search=discipline, values and standards.
‘The CanMEDS 2005 physician competency framework: better standards; better physicians; better care’ (no date). Available at: http://www.royalcollege.ca/portal/page/portal/rc/common/documents/canmeds/resources/publications/framework_full_e.pdf.
The Competencies Handbook (Developing Practice) (1AD). Chartered Institute of Personnel & Development. Available at: https://www.amazon.co.uk/Competencies-Handbook-Developing-Practice/dp/0852927355.
‘The framework for higher education qualifications in England, Wales and Northern Ireland’ (no date). Available at: http://www.qaa.ac.uk/publications/information-and-guidance/publication?PubID=2718#.V-vRV_krKUk.
‘The impact of leadership factors in implementing change in complex health and social care environments’ (no date). Available at: http://www.netscc.ac.uk/hsdr/files/project/SDO_FR_08-1201-022_V01.pdf.
‘The Knowledge-Creating Company.’ (2007) Harvard Business Review [Preprint]. Available at: https://search.ebscohost.com/login.aspx?direct=true&db=bsu&AN=25358848&site=ehost-live.
The Myers & Briggs Foundation (no date). Available at: http://www.myersbriggs.org/.
The Oxford dictionary for the business world. (1993). Oxford: Oxford University Press.
‘The war on talent?’ (no date). Available at: http://www.cipd.co.uk/binaries/war-on-talent.pdf.
Theo Theobald and Cary L. Cooper (2007) Detox Your Desk: de-clutter your life and mind. Chichester: John Wiley & Sons Inc.
Theobald, T. (no date) Clear thinking. Available at: https://www.theguardian.com/money/2007/oct/06/work.
Therese Macan (2009) ‘The employment interview: a review of current studies and directions for future research’, Human Resource Management Review, 19(3), pp. 203–218. Available at: https://www.sciencedirect.com/science/article/pii/S1053482209000382.
Thomas, K.W. (2001a) ‘Conflict and conflict management’, in Handbook of industrial, work and organizational psychology. London: SAGE.
Thomas, K.W. (2001b) ‘Conflict and conflict management’, in Handbook of industrial, work and organizational psychology. London: SAGE.
Thomas Petzinger, Jr. (1999) The new pioneers: the men and women who are transforming the workplace and marketplace. New York, NY: Simon & Schuster.
Thomas V. McGovern and Howard E. A. Tinsley (1978) ‘Interviewer evaluations of interviewee non-verbal behaviour’, Journal of Vocational Behavior, 13(2), pp. 163–171. Available at: https://www.sciencedirect.com/science/article/pii/0001879178900416.
Tichy, N.M. and Ulrich, O.O. (2008) ‘The leadership challenge’, in Classic readings in organizational behavior. 4th ed. Belmont, CA: Thomson/Wadsworth.
Titus, P.A. (2000) ‘Marketing and the creative problem solving process’, Journal of Marketing Education, 22(3), pp. 225–235. Available at: https://doi.org/10.1177/0273475300223006.
Tony Buzan and Barry Buzan (2010a) The Mind map book: unlock your creativity, boost your memory, change your life. 1st ed. New York, NY: Pearson BBC Active.
Tony Buzan and Barry Buzan (2010b) The mind map book: unlock your creativity, boost your memory, change your life. New York, NY: Pearson BBC Active.
Torrington, D., Hall, L. and Taylor, S. (2005) Human resource management. 6th ed. Harlow: Prentice Hall/Financial Times.
Townsend, A., Demarie, S. and Henderson, A. (no date) ‘Virtual teams: technology and the workplace of the future’, The Academy of Management Executive (1993-2005) [Preprint]. Available at: https://www.jstor.org/stable/4165474.
Tracy Corrigan - Business and economy comments - Telegraph (no date). Available at: http://www.telegraph.co.uk/finance/comment/tracycorrigan/.
Trompenaars, A. and Hampden-Turner, C. (1997) Riding the waves of culture: understanding cultural diversity in business. 2nd ed. London: Nicholas Brealey.
Tuckman, B. (1965) ‘Developmental sequences in small groups’, Psychological bulletin, 63(6).
Turner, J.C. (1991) Social influence. Milton Keynes: Open University Press.
Twiss, B.C. (1974) Managing technological innovation. [London]: Longman.
Ulrich, D. (1997) Human resource champions: the next agenda for adding value and delivering results. Boston: Harvard Business School Press.
Ulrich, D. (2009) HR transformation: building human resources from the outside in. Chicago: McGraw-Hill.
University of Sunderland - corporate social responsibility (no date). Available at: http://www.sunderland.ac.uk/university/social/.
‘University of Sunderland Annual Review 2009’ (no date). Available at: http://www.sunderland.ac.uk/images/uos%20annual%20review%202009-10.pdf.
‘University of Sunderland Corporate Plan 2009’ (no date). Available at: https://studybest.com/db/files/images/pdf/1/1291_5183651.pdf.
Vansina, L. (ed.) (2013) Humanness in organisations: a psychodynamic contribution. London: Karnac. Available at: http://www.taylorfrancis.com/books/9780429475658.
Vansina, L. and ebrary, Inc (2013) Humanness in organisations: a psychodynamic contribution [electronic resource]. London: Karnac. Available at: http://site.ebrary.com/lib/universityofessex/Doc?id=10716517.
Vera F. Birkenbihl (no date) ABC-Kreativ: Techniken zur kreativen Problemlösung. Available at: https://www.amazon.de/ABC-Kreativ-Techniken-zur-kreativen-Probleml%C3%B6sung/dp/3424200700.
W. Hirsch (2000) Succession Planning Demystified. Brighton: Institute for Manpower Studies.
W. K. Estes (ed.) (2014) ‘Information processing theory of human problem solving’, in Handbook of Learning and Cognitive Processes: Human Information Processing. London: Psychology Press, Taylor & Francis Group.
Wagner, R.K. (1987) ‘Tacit knowledge in everyday intelligent behaviour’, Journal of personality and social psychology, 52(6).
Wallace, M. and Wray, A. (2006a) Critical reading and writing for postgraduates. London: Sage publications.
Wallace, M. and Wray, A. (2006b) Critical reading and writing for postgraduates. London: Sage publications.
Walsh, S., Legge, K. and Clegg, C.W. (1999) The experience of managing: a skills guide. Basingstoke: Macmillan Business. Available at: https://app.kortext.com/Shibboleth.sso/Login?entityID=https://idp0.essex.ac.uk/shibboleth&target=https://app.kortext.com/borrow/338431.
Walter R. Nord (1978) ‘Dreams of humanisation and the realities of power’, The Academy of Management Review, 3, pp. 674–679. Available at: https://www.jstor.org/stable/257558.
Walton, P. (1993) ‘Introduction: the true and fair view in British accounting’, European Accounting Review, 2(1), pp. 49–58. Available at: https://doi.org/10.1080/09638189300000003.
Walton, R.E. and McKersie, R.B. (1995) A behavioral theory of labor negotiations: an analysis of a social interaction system. 2nd ed. Ithaca, N.Y.: ILR Press.
Watson, G. and Reissner, S. (eds) (2014) Developing skills for business leadership. Second edition. London: Chartered Institute of Personnel and Development. Available at: https://ebookcentral.proquest.com/lib/universityofessex-ebooks/detail.action?docID=6455497.
Wayne E. Baker (2000) Networking Smart: how to build relationships for personal and organizational success. Lincoln, NE: iUniverse.com, Inc.
Weatherley, S. (no date) Managing multicultural project teams. Available at: https://gdsinternational.com/infocentre/artsLlm.asp?lang=en&mag=182&i%20SS=149&art=25863.
Weber, M. (1978) Economy and society. Edited by G. Roth and C. Wittich. Berkeley: University of California Press.
Weick, K.E. (1995a) Sensemaking in organizations. Thousand Oaks: Sage Publications.
Weick, K.E. (1995b) Sensemaking in organizations. Thousand Oaks: Sage Publications.
Werner, D. (1995) Managing company-wide communication. London: Chapman & Hall.
‘What is CPD?’ (2013). Available at: http://www.cipd.co.uk/cpd/about.aspx.
‘What is reflective learning?’ (2013). Available at: http://www.cipd.co.uk/cpd/reflective-learning.aspx.
Whetten, D.A. and Cameron, K.S. (2005a) Developing management skills. 6th ed. Upper Saddle River, N.J.: Prentice Hall International.
Whetten, D.A. and Cameron, K.S. (2005b) Developing management skills. 6th ed. Upper Saddle River, N.J.: Prentice Hall International.
White, B. (2000) Dissertation skills: for business and management students. London: Continuum.
White, R.D. (2010) ‘The micromanagement disease: symptoms, diagnosis and cure’, Public Personnel Management, 39(1), pp. 71–76. Available at: https://doi.org/10.1177/009102601003900105.
‘Why not procrastinate? Development and validation of a new active procrasti...’ (2009) The Journal Of Social Psychology [Preprint]. Available at: https://search.ebscohost.com/login.aspx?direct=true&db=mnh&AN=19425357&site=ehost-live.
Wickham, P.A. and Wickham, L. (2008) Management consulting: delivering an effective project. 3rd ed. Harlow: Financial Times/Prentice Hall.
William A. Kahn (1990) ‘Psychological Conditions of Personal Engagement and Disengagement at Work’, The Academy of Management Journal, 33(4), pp. 692–724. Available at: https://www.jstor.org/stable/256287.
William B. Stevenson and Danna N. Greenberg (1998) ‘The formal analysis of narratives of organisational change’, Journal of Management, 24(6), pp. 741–762. Available at: https://journals.sagepub.com/doi/pdf/10.1177/014920639802400604.
William Hughes, Jonathan Lavery, and Katheryn Doran (2015) Critical Thinking: An Introduction to the Basic Skills. Seventh edition. Peterborough, Canada: Broadview Press.
Williamson, B. (no date) Managing Virtually: First, Get Dressed - Bloomberg. Available at: http://www.bloomberg.com/news/articles/2009-06-16/managing-virtually-first-get-dressedbusinessweek-business-news-stock-market-and-financial-advice.
Wilmar B. Schaufeli et al. (2009) ‘Workaholism, burnout and well-being among junior doctors: the mediating role of conflict’, Work & Stress, 23(2), pp. 155–172. Available at: https://www.tandfonline.com/doi/pdf/10.1080/02678370902834021?needAccess=true.
Wilmar B. Schaufeli and Arnold B. Bakker (no date) ‘Job demands, job resources, and their relationship with burnout and engagement: a multi-sample study’, Journal of Organizational Behavior [Preprint]. Available at: https://www.jstor.org/stable/4093692.
Wilson, D.C. (1992) A strategy of change: concepts and controversies in the management of change. London: Routledge.
Witherspoon, R. and White, R.P. (1996) ‘Executive coaching: a continuum of roles’, Consulting psychology journal : practice & research, 48(2).
‘World class skills: implementing the Leitch review of skills in England’ (no date). Available at: https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/243202/7181.pdf.
Yadong Luo and Min Chen (1997) ‘Does guanxi influence firm performance?’, Asia Pacific Journal of Management, 14(1), pp. 1–16. Available at: https://search.ebscohost.com/login.aspx?direct=true&db=bsu&AN=16852454&site=ehost-live.
Zaccaro, S.J., Kemp, C. and Bader, P. (2004) ‘Leader traits and attributes’, in The Nature of Leadership. Sage Publications, Inc.
Zadek, S. (2001) The civil corporation: the new economy of corporate citizenship. London: Earthscan.
‘Zero based budgeting’ (no date). Available at: http://www.tisonline.net/budgeting/content/zero_based_budgeting_briefing.pdf.