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G. P. Schneider, E-business, Europe, Middle East&Africa edition. Andover: Cengage Learning, 2014 [Online]. Available: https://ebookcentral.proquest.com/lib/universityofessex-ebooks/detail.action?docID=5133032
[2]
G. P. Schneider and dawsonera, E-business, Europe, Middle East&Africa edition. Australia: Cengage Learning, 2014 [Online]. Available: https://www.dawsonera.com/guard/protected/dawson.jsp?name=https://idp0.essex.ac.uk/shibboleth&dest=http://www.dawsonera.com/depp/reader/protected/external/AbstractView/S9781473708099
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P. Bocij, A. Greasley, and S. Hickie, Business information systems: technology, development and management for the e-business, Fifth edition. Harlow: Pearson, 2015 [Online]. Available: https://ebookcentral.proquest.com/lib/universityofessex-ebooks/detail.action?docID=5173607
[4]
D. Chaffey and D. Chaffey, Digital business and e-commerce management: strategy, implementation and practice, Sixth edition. Harlow: Pearson Education Limited, 2015 [Online]. Available: https://ebookcentral.proquest.com/lib/universityofessex-ebooks/detail.action?docID=5174231
[5]
D. Chaffey and dawsonera, Digital business and e-commerce management: strategy, implementation and practice, Sixth edition. Harlow: Pearson, 2015 [Online]. Available: https://www.dawsonera.com/guard/protected/dawson.jsp?name=https://idp0.essex.ac.uk/shibboleth&dest=http://www.dawsonera.com/depp/reader/protected/external/AbstractView/S9780273786573
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E. Constantinides, ‘Influencing the online consumer’s behavior: the Web experience’, Internet Research, vol. 14, no. 2, pp. 111–126, Apr. 2004 [Online]. Available: https://www.emeraldinsight.com/doi/full/10.1108/10662240410530835
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T. Jelassi, A. Enders, and F. J. Martâinez-Lâopez, Strategies for e-business: creating value through electronic and mobile commerce ; concept and cases, 3rd ed. Harlow: Pearson, 2014.
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K. C. Laudon, C. G. Traver, and dawsonera, E-commerce: business, technology, society, Ninth edition, Global edition. Boston: Pearson, 2013 [Online]. Available: https://www.dawsonera.com/guard/protected/dawson.jsp?name=https://idp0.essex.ac.uk/shibboleth&dest=http://www.dawsonera.com/depp/reader/protected/external/AbstractView/S9780273780052
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L. M. Ponte and T. D. Cavenagh, CyberJustice: online dispute resolution (ODR) for E-commerce. Upper Saddle River, N.J.: Pearson/Prentice Hall, 2005.
[10]
J. S. Valacich and C. Schneider, Information systems today: managing in the digital world, 6th ed., International ed. Harlow: Pearson, 2014 [Online]. Available: https://ebookcentral.proquest.com/lib/universityofessex-ebooks/detail.action?docID=5138972
[11]
D. D. VanHoose, E-commerce economics, 2nd ed. Abingdon: Routledge, 2011 [Online]. Available: https://www.taylorfrancis.com/books/e/9780203830369
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D. D. VanHoose and dawsonera, E-commerce economics, 2nd ed. London: Routledge, 2011 [Online]. Available: https://www.dawsonera.com/guard/protected/dawson.jsp?name=https://idp0.essex.ac.uk/shibboleth&dest=http://www.dawsonera.com/depp/reader/protected/external/AbstractView/S9780203830369
[13]
C. M. Wood, ‘Toward more responsive organizations: openness to change and culture preservation in subsistence and developing economies’, Advances in international management, vol. 20, pp. 281–296, 2007.
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P. Beynon-Davies, ‘Constructing electronic government: the case of the UK inland revenue’, International Journal of Information Management, vol. 25, no. 1, pp. 3–20, Feb. 2005 [Online]. Available: https://www.sciencedirect.com/science/article/pii/S0268401204000891
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P. Beynon-Davies, ‘Models for e-government’, Transforming government: people, process and policy, vol. 1, no. 1, pp. 7–28, 2007.
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P. Beynon-Davies, Significance: exploring the nature of information, systems and technology. Basingstoke: Palgrave Macmillan, 2011 [Online]. Available: https://ebookcentral.proquest.com/lib/universityofessex-ebooks/detail.action?docID=652366
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P. Beynon-Davies and dawsonera, Significance: exploring the nature of information, systems and technology. Basingstoke: Palgrave Macmillan, 2011 [Online]. Available: https://www.dawsonera.com/guard/protected/dawson.jsp?name=https://idp0.essex.ac.uk/shibboleth&dest=http://www.dawsonera.com/depp/reader/protected/external/AbstractView/S9780230295025
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P. Beynon-Davies, ‘The UK national identity card’, Journal of information techonology cases, vol. 1, pp. 12–21, 2011.
[19]
G. H. Bodnar and W. S. Hopwood, Accounting information systems, 11th ed., Pearson new international ed. Harlow: Pearson, 2012 [Online]. Available: https://ebookcentral.proquest.com/lib/universityofessex-ebooks/detail.action?docID=5137380
[20]
R. L. Brandt, One click: Jeff Bezos and the rise of Amazon.com. London: Portfolio, 2012.
[21]
D. Chaffey, F. Ellis-Chadwick, and D. Chaffey, Digital marketing: strategy, implementation and practice, 5th ed. Harlow: Pearson, 2012 [Online]. Available: https://ebookcentral.proquest.com/lib/universityofessex-ebooks/detail.action?docID=5136707
[22]
D. Chaffey, F. Ellis-Chadwick, D. Chaffey, and dawsonera, Digital marketing: strategy, implementation and practice, 5th ed. Harlow: Pearson, 2012 [Online]. Available: https://www.dawsonera.com/guard/protected/dawson.jsp?name=https://idp0.essex.ac.uk/shibboleth&dest=http://www.dawsonera.com/depp/reader/protected/external/AbstractView/S9780273746225
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N. A. Christakis and J. H. Fowler, Connected: the amazing power of social networks and how they shape our lives. London: HarperPress, 2010.
[24]
P. F. Cowhey, J. D. Aronson, and D. Abelson, Transforming global information and communication markets: the political economy of innovation, vol. Information revolution and global politics. Cambridge, MA: MIT Press, 2009.
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‘Nomads at last’, Economist, pp. 75–76, Apr. 2008 [Online]. Available: http://www.economist.com/node/10950394
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‘Nomads at last: a special report on mobility’, The economist, pp. 75–76, Apr. 2008.
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L. Floridi, ‘A Look into the Future Impact of ICT on Our Lives’, The Information Society, vol. 23, no. 1, pp. 59–64, Jan. 2007 [Online]. Available: https://doi.org/10.1080/01972240601059094
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S. Holzner, How Dell does it. New York: McGraw-Hill, 2006.
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C. Humby, T. Hunt, and T. Phillips, Scoring points: how Tesco continues to win customer loyalty, 2nd ed. Philadelphia: Kogan Page Limited, 2008 [Online]. Available: http://www.vlebooks.com/vleweb/product/openreader?id=essexacuk&accId=7572256&isbn=9780749460129
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C. Humby, T. Hunt, T. Phillips, and dawsonera, Scoring points: how Tesco continues to win customer loyalty, 2nd ed. London: Kogan Page, 2008 [Online]. Available: https://www.dawsonera.com/guard/protected/dawson.jsp?name=https://idp0.essex.ac.uk/shibboleth&dest=http://www.dawsonera.com/depp/reader/protected/external/AbstractView/S9780749460129
[31]
L. Jones, EasyJet: the story of Britain’s biggest low-cost airline. London: Aurum, 2007.
[32]
D. Kirkpatrick, The Facebook effect: the real inside story of Mark Zuckerberg and the world’s fastest growing company, Updated ed. London: Virgin Books, 2011.
[33]
K. C. Laudon, C. G. Traver, and dawsonera, E-commerce: business, technology, society, Ninth edition, Global edition. Boston: Pearson, 2013 [Online]. Available: https://www.dawsonera.com/guard/protected/dawson.jsp?name=https://idp0.essex.ac.uk/shibboleth&dest=http://www.dawsonera.com/depp/reader/protected/external/AbstractView/S9780273780052
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M. T. Poe, Everyone Knows Everything: Wikipedia and the Globalization of Knowledge. Random House Business Books, 5AD.
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M. Poster, Information please: culture and politics in the age of digital machines. Durham: Duke University Press, 2006 [Online]. Available: https://ebookcentral.proquest.com/lib/universityofessex-ebooks/detail.action?docID=1169303
[36]
P. Ratnasingam, ‘Trust and business-to-business e-commerce communications and performance’, Advances in business marketing and purchasing, vol. 12, pp. 359–434, 2003.
[37]
R. Sabherwal and I. Becerra-Fernandez, Business intelligence: practices, technologies, and management. Hoboken, NJ: Wiley, 2011.
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B. Shneiderman and C. Plaisant, Designing the user interface: strategies for effective human-computer interaction, 4th ed. Boston: Pearson/Addison Wesley, 2004.
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J. R. Searle, Making the social world: the structure of human civilization. Oxford: Oxford University Press, 2010 [Online]. Available: https://www.oxfordscholarship.com/view/10.1093/acprof:osobl/9780195396171.001.0001/acprof-9780195396171
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M. Sigala, ‘Collaborative supply chain management in the airline sector: the role of global distribution systems (gds).’, Advances in hospitality and leisure, 2004.
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K. O’Hara and D. Stevens, Inequality.com: power, poverty and the digital divide. Oxford: Oneworld, 2006 [Online]. Available: http://www.vlebooks.com/vleweb/product/openreader?id=essexacuk&accId=7572256&isbn=9786000014148
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K. O’Hara, D. Stevens, and dawsonera, inequality.com: power, poverty and the digital divide. Oxford: Oneworld, 2006 [Online]. Available: https://www.dawsonera.com/guard/protected/dawson.jsp?name=https://idp0.essex.ac.uk/shibboleth&dest=http://www.dawsonera.com/depp/reader/protected/external/AbstractView/S9786000014148
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D. Tapscott and 1974- Williams, Anthony D., Wikinomics: how mass collaboration changes everything. London: Atlantic Books, 2006 [Online]. Available: https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=707351
[44]
D. A. Vise and M. Malseed, The Google story, Updated ed. London: Pan, 2006.
[45]
K.-C. Wang, S.-C. Cheng, and C.-M. Huang, ‘The Effects of  Webpages on Customer Satisfaction: A Restaurant Case Study’, Advances in hospitality and leisure, 2004.
[46]
I. Worthington and C. Britton, The business environment, Seventh edition. Boston: Pearson, 2015 [Online]. Available: https://ebookcentral.proquest.com/lib/universityofessex-ebooks/detail.action?docID=5139097