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  1. Essential 2 items
    1. Handbook of service business : management, marketing, innovation and internationalisation / edited by J.R. Bryson and P.W. Daniels. - Bryson, J. R., 1963-; Daniels, P. W. UK : Edward Elgar Publishing, 2016

      Book Essential

  2. Recommended 53 items
    1. Business communication essentials : fundamental skills for the mobile-digital-social workplace - Bovee, Courtland L.; Thill, John V. NY : Pearson, [2019

      Book 

    2. Business communication essentials: a skills-based approach - Courtland L. Bově, John V. Thill 2015 (electronic resource)

      Book 

    3. Contemporary logistics - Murphy, Paul Regis; Knemeyer, A. Michael (August Michael) 2018

      Book  Please read Chapters 5 & 7.

    4. Contemporary logistics - Knemeyer A. Michael, Paul Regis Murphy 2018, ©2018

      Book  Please read Chapters 5 & 7.

    5. Essentials of services marketing / Jochen Wirtz, Christopher Lovelock. - Wirtz, Jochen; Lovelock, Christopher H. England : Pearson, [2018]©201

      Book  Please read Part 3, Chapter 11.

    6. Essentials of services marketing - Jochen Wirtz, Christopher H. Lovelock 2017 (electronic resource)

      Book  Please read Part 3, Chapter 11, pages 326-370.

    7. Essentials of services marketing - Jochen Wirtz, Christopher H. Lovelock 2017 (electronic resource)

      Book 

    8. Essentials of tourism - Cooper, Chris, 1952- England : Pearson, 2016

      Book 

    9. Essentials of Services Marketing - Jochen Wirtz, Christopher H. Lovelock

      Webpage 

    10. Essentials of tourism - Chris Cooper 2016 (electronic resource)

      Book 

    11. Global marketing - Hollensen, Svend England : Pearson, 2017

      Book 

    12. Global marketing - Svend Hollensen, dawsonera 2017

      Book 

    13. Information and communication technologies In tourism 2013 - Lorenzo Cantoni, Zheng Xiang, editors. 30/04/2013

      Book 

    14. International Business, Global Edition - John D Daniels, Lee H Radebaugh, Daniel Sullivan 2014

      Book 

    15. International business: Global Edition - John D. Daniels, Lee H. Radebaugh, Daniel P. Sullivan 2019

      Book 

    16. International business : the challenges of globalization - Kenneth L. Wild, John J Wild [Mass.] ; London : Pearson, c2012

      Book 

    17. Logistics and global value chains in Africa : the impact on trade and development - Adewole, Adebisi; Struthers, John J. Hampshire : Palgrave Macmillan, 2018

      Book 

    18. Managing services - Alan R Nankervis, EBSCOhost ebook collection 2005

      Book 

    19. Metrics for sustainable business: measures and standards for the assessment of organizations - Scott R. Herriott 2016

      Book 

    20. Service worlds : people, organisations, technologies - John R. Bryson, Peter W. Daniels, Barney Warf 2004

      Book 

    21. The global business environment: challenges and responsibilities - Janet Morrison 2017

      Book 

    22. The international business environment: challenges and changes - Ian Brooks, Jamie Weatherston, Graham Wilkinson, dawsonera 2011

      Book 

    23. The international business environment : challenges and changes - Brooks, Ian, Dr; Weatherston, Jamie; Wilkinson, Graham, MBA, Ian Brooks, Jamie Weatherston, Graham Wilkinson 2011

      Book 

    24. Tourism Business Frontiers : Consumers, Products and Industry - Dimitrios Buhalis, Carlos Costa, Francesca Ford

      Book 

    25. Understanding cross-cultural management - Marie-Joelle Browaeys, Roger Price 2015

      Book 

    26. Understanding cross-cultural management - Marie-Joelle Browaeys, Roger Price 2015

      Book 

  3. Journals 7 items
    1. Journal of international business studies - Academy of International Business, Palgrave Macmillan. Online journal, Springer. Online journal 1970-

      Journal 

    2. Service industries journal - Taylor & Francis. Online journal 1981-

      Journal 

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