SAGE - Student Study Site for Interpersonal Communication: Building Connections Together 1

Chapter Resources

Tip: Click on each link to expand and view the content. Click again to collapse.

Chapter 1: Interpersonal Communication: A First Look

Watch This! Video
Flashcards
Web Quizzes
Study Questions
Self-Assessment Quizzes
- Language’s Impact on Communication
  Steven Pinker talking about our language impacts our communication.
- Communication Competence
  This is a great video of President Obama’s victory speech which provides an example of communication competence.
- Physiological Noise
  Chevy Cruze Super Bowl commercial which illustrates physiological noise.
- Non-Effective Communication
  This video clip illustrates unintentional communication and explains why you should listen before you act.
- Conversation as Communication
  Contains information about the planning of communication. Students can compare this perspective with the definition of communication in the book and lecture. The article discusses practical applications of this model of communication in the context of business meetings.
- Guidelines for Interpersonal Communication
  Provides effective techniques to improve interactions with other individuals.
- Face to Face Communication Skills Library
  Provides a library of resources for not-for-profit and for-profit businesses on a range of issues, including face to face communication.
- Four Principles of Interpersonal Communication
  Lists four principles of interpersonal communication that are essential for everyday life functioning.

Chapter 2: The Impact of Self-Concept

Watch This! Video
Flashcards
Web Quizzes
Study Questions
Self-Assessment Quizzes
- Thandie Newton: Embracing otherness, embracing myself.
  Thandie’s story as a child growing up in two distinct cultures.
- Self Concept as Psychosocial Development in Early Childhood.
  This video interviews different child and find how self-concept developed in early childhood.
- Arby Robles: Self Concept and Self-Esteem
  This video shows self-image pictures and main points of self-concept and self-esteem.
- Frank Bolella: Self-Concept
  Frank Bolella’s presentation about self-concept is important to success.
- Defining Your Self Concept
  This video tells you how to define your self-concept. Families are important for people to form their self-concepts.
- Contrast of U.S./Chinese Memories Shows Impact of Culture on ‘Self-Concept’
  This article researches how U.S. and Chinese cultural impact people’s self-concept in their memories.
- Impact of Self-Concept and Self-Esteem on Life
  This article describes the effects of self-esteem on the self and on mental health.
- Impact of Self-Concept and Self-Esteem on Group Communication
  This article is about the affects self-concept and self esteem have on group communication.
- The Effects of Adolescent Victimization on Self-Concept and Depressive Symptoms
  This article uses two waves of the Developmental Victimization Survey (DVS) to examine the effects of different forms of child victimization on changes in self-concept.
- Self-concepts and Self-concept Change: A Status Dynamic Approach
  This article presents a new formulation of the self-concept and of self-concept change.

Chapter 3: Perception

Watch This! Video
Flashcards
Web Quizzes
Study Questions
Self-Assessment Quizzes
- Perception: The Reality Beyond Matter
  This video discussed how your perceptions of the world influence your experience.
- Introduction to Perception-Part 1
  This video is about class notes on perception.
- Gestalt Principles of Perception
  This video shows how the Gestalt principles of perception can be found everywhere in people’s lives.
- David Bohm on Perception
  This video is part of an interview, in which Physicist David Bohm talks about truth and perception.
- Introduction to Perception-Part 2
  This video is about class notes on perception.
- The Problem of Perception
  This article presents the problem of perception, the sources of the problem, and theories of perception.
- Gestalt Principles of Perception: 1- Figure Ground Relationships
  This article provides many examples to explain figure ground relationships.
- Communication Strategies: Six Guides to Think and Talking More Logically
  The strategies to communicate are extensionalize, avoid allness, avoid fact-inference confusion, avoid indiscrimination, avoid polarization and avoid static evaluation.
- Social Factors Shaping Perception and Decision-making
  This article finds that social factors construct the boundaries of perception.
- Effects of Personal Victimization on Perceptions of Social Disorder
  This article studies how personal victimization effects people’s perceptions of social disorder, and it finds that people experienced assault may perceive higher levels of social disorder.

Chapter 4: Listening

Watch This! Video
Flashcards
Web Quizzes
Study Questions
Self-Assessment Quizzes
- Julian Treasure: 5 Ways to Listen Better
  This video shows listening is important to people. Silence and move listening position are ways to help people listen better.
- Evelyn Glennie: How to truly listen
  This video uses vivid examples to teach people how to truly listen.
- Stanley McChrystal: Listen, Learn… Then Lead
  In this video, Stanley McChrystal shares his experience in the military, and what he learned from leadership there.
- Active Listening
  Professor Jeffrey Berman talks about listening skills.
- Effective Listening Skills
  This video defines “listen” in a different way, and teaches effective listening skills.
- Active Listening: Hear What People are Really Saying
  This website provides several ways about how to become an active listener.
- Listening Skills
  Seven tips for being a good listener.
- Actively Listening
  This website tells readers what affects listening and has follow up activities to help readers practice listening.
- Tips on Effective Listening
  This website not only talks about listening modes, levels of communication, and listening tips, but also discusses sources of difficulty by the speaker and listener.
- Listening Skills
  Skills are provided for students about how to be a good listener and learn better through listening.

Chapter 5: Communicating With Words

Watch This! Video
Flashcards
Web Quizzes
Study Questions
Self-Assessment Quizzes
- Mark Pagel: How language transformed humanity
  Mark explains the importance of language and why human are involved in this complex system.
- Steven Pinker: What our language habits reveal
  Steven states that language can express a lot of information.
- Tom Wujec: 3 ways the brain creates meaning
  This video explains how to help the brain better understand ideas.
- Identity, Language and Communicative Practices & Migrant Cultures, Luciana Fellin
  This video shows how languages are linked to identity.
- How are language and identity connected?
  This video shows the connection between language and identity.
- Using Words to Communicate Effectively
  This website talks about communication words, meaning of words, formal and informal communication, and improving communication.
- The Four Language Systems
  This website explains the definition of the phonological system, syntactic system, the semantic system, the pragmatic system.
- Language and Social Identity: A Psychosocial Approach
  This article discusses how language constructs social identity.
- Emotive Language
  This website has many notes and activities to help readers understand emotive language.
- Are We Talking the Same Language? How Communication Styles Affect Relationships
  This website defines communication style and how different communication styles can affect relationships.

Chapter 6: Nonverbal Communication

Watch This! Video
Flashcards
Web Quizzes
Study Questions
Self-Assessment Quizzes
- Art That Looks Back
  Golan Levin creates art that looks back at you.
- Clark Kent vs. Superman
  A short clip from the old Superman movie. It shows the difference between Clark Kent and Superman (even though they are the same person, technically) in posture and body language. It's easy to see the change from Clark to Superman and back to Clark even though he's not changing his appearance much at all.
- Nonverbal Messages
  An Old Spice™ commercial that speaks to everything the girls thinks the man is all by the way he smells.
- Interviewer’s Nonverbal Messages
  Clip illustrating a job interview where the interviewee's nonverbal messages are being trusted a lot more than his verbal. He *says* that he is an energetic, proactive worker, but he looks bored and tired, so it's difficult to believe him.
- Nervous TV Interview
  Clip of a very nervous kid being interviewed on TV. You can actually watch this video with or without sound and still notice that he is very nervous, based on his nonverbals. However, the sound will give another nonverbal to observe - his tone (paralanguage).
- Dictionary of gestures, signs, and body language cues
  Dictionary of nonverbal gestures with pictures and meanings.
- Tools for Communicating Nonverbal Issues
  A nonverbal communication introduction and offers some tips to improve nonverbal communication.
- Empowerment Enterprises: Excellence in Communication and Image
  Explains the relationship between nonverbal communication and workplace effectiveness.
- No Tie Zone
  Argues that requiring men to wear ties in the workplace is gender discrimination
- Dress Code Information at Business.com
  Links to articles and dress code policies in a wide range of organizations.
- FaceView: Observing, Understanding, Perceiving, and Synthesizing Faces
  Offers some studies with dealing on facial movement.

Chapter 7: Conversations

Watch This! Video
Flashcards
Web Quizzes
Study Questions
Self-Assessment Quizzes
- Gender Differences in Conversation
  This video asks several questions about gender difference in conversation.
- 3 Secrets to Conversation Skill
  This video talks about how to improve conversation skills.
- How to Talk To Women: 3 Essential Keys To A Good Conversation
  This video teaches you 3 essential keys to talk with women.
- First Date Tips: Best Topics for Good Conversation
  This video teaches you how to have a good conversation in first date.
- How to Start a Good Conversation
  This video shows several key points about how to start a good conversation.
- How to Have a Great Conversation
  This website provides 8 steps about how to have a great conversation with people and several tips to help you work out.
- How to Come Up with Good Conversation Topics
  This website teaches you how to start basic conversation, how to extend the conversation, and how to push boundaries.
- Seven Tips for Making Good Conversation with a Stranger
  This article discusses tips for people to develop a good conversation with strangers.
- How to Create Good Conversation: Part One
  This article explains three aims and purposes of conversation.
- How to Start a Quality Conversation With Someone You Don’t Know
  This article teaches readers about how to have a quality conversation with strangers.

Chapter 8: Emotions

Watch This! Video
Flashcards
Web Quizzes
Study Questions
Self-Assessment Quizzes
- Daniel Goleman Explains Emotional Intelligence
  This video displays how Daniel Goleman understands and explain emotional intelligence.
- 1 of 3 The Secret Power of Your Mind
  This video talks about how to use the power of our mind.
- Emotional Intelligence in Relationships
  This video talks about how emotional intelligence impact on interpersonal relationships.
- Emotional Intelligence and Leadership
  This video discusses the relationship between emotional intelligence and leadership.
- Fixing Motivation Mistakes: How to Inspire Emotional Contagion
  This video shows how to inspire your emotional contagion.
- What is Emotional Intelligence
  This website contains a lot of information about emotional intelligence.
- Developing Emotional Awareness
  This article teaches you how to recognize and harness the power of emotion.
- Importance of Emotion
  This website talks about the importance of emotions, and also provides information about different emotions.
- Keep your Cool: How to Take Charge of Your Emotional Fitness With Purposeful Risk Taking
  This article shows how to control emotion and keep cool.
- Emotional Contagion: Are Your Feelings ‘Infecting’ Others?
  This article talks explains what is emotional Contagion.

Chapter 9: Trust

Watch This! Video
Flashcards
Web Quizzes
Study Questions
Self-Assessment Quizzes
- TedxMaastricht-Simon Sinek- “First Why and Then Trust”
  Simon starts by discussing why people trust each other and then talk more about trust in relationships and workplace.
- Paul Zak: Trust, Morality- and Oxytocin
  Paul states that trust is the drive of morality and it also helps build a stable society.
- Relationship Advice: How to Build Trust in a Relationship
  The speaker gives several advices about how to build trust in romantic relationships.
- Marriage Counseling: Rebuilding Trust in a Relationship
  The speaker gives several advices about how to rebuild trust between romantic couples.
- Have You Lost Trust in Relationships
  The speaker discusses how to restore trust in love and overcome heartbreak.
- Rebuilding Trust in a Romantic Relationship
  This article talks about how to rebuild trust between romantic couples.
- Relationship Trust Quiz
  This website includes a trust quiz to test the level of trust in relationships.
- How to Build Trust in a Relationship
  This article discusses the definition of trust and 8 ways to cultivate trust in a relationship.
- The Definition of Trust
  This articles talks about what is trust in a relationship and how to trust when you are insecure.
- Articles and Advice on Lying, Infidelity and Cheating Spouses
  This articles gives several advice about lying, infidelity and cheating, and how to deal with a lying and cheating spouse.

Chapter 10: Power and Influence

Watch This! Video
Flashcards
Web Quizzes
Study Questions
Self-Assessment Quizzes
- Power & Influence
  This video teaches people how to use power and influence people.
- Management Skills- Gaining Power and Influence
  This video provides several management skills about how to get power and persuade people.
- Jeffrey Pfeffer: How to Win Power and Influence People
  In this video, Jeffrey discusses a lot about how to gain power and use the power to influence people.
- Power: Why Some People Have It and Others Don’t
  This videos states the difference between people who have power and those who do not.
- Black Power, Cultural Influence or Ownership
  This videos provides a discussion about black power and its cultural influence.
- Power, Influence and Persuasion in Organizations
  This article discusses that power is not a bad word, how to influence and persuade with power.
- Power & Influence
  This website has a lot of information about the relationship between power and influence, derivation of power and how to increase your power.
- How to Gain Power and Influence
  This article gives several advices about how to become powerful and influential, and how to market your power.
- Power as Influence
  This article states that power is very impersonal and influences outcomes.
- 7 Steps to Selling: The Power of Influence and Persuasion
  This article provides 7 steps to teach people how to use the power of influence and persuade people.

Chapter 11: Conflict

Watch This! Video
Flashcards
Web Quizzes
Study Questions
Self-Assessment Quizzes
- Path to Ending Ethnic Conflicts
  Stefan Wolff discusses ethnic conflicts.
- Conflicts of Interest
  Dan Ariely talks about conflicts of interest.
- Fighting with Non-violence
  Scilla Elworthy talks about fighting with non-violence.
- Daring to Disagree
  Margaret Heffernan talks about daring to disagree.
- Dealing with Worldviews in Interpersonal Conflict
  On the CADRE (The National Center on Dispute Resolution, funded by the U.S. Department of Education) website, this article illustrates the ways in which individual and collective worldviews influence conflict situations.
- Measuring the financial cost of Organizational conflict
  This article discusses the financial cost of organizational conflict, provides a worksheet, and helpful hints.
- Violence, Aggression and Passive-Aggression in the Workplace Remedies
  In this research article, the author defines and discusses how to handle violent and aggressive behavior in the workplace.
- Conflict Management Quiz
  This is a conflict management quiz for students to assess their conflict management skill.

Chapter 12: Relationship Dynamics

Watch This! Video
Flashcards
Web Quizzes
Study Questions
Self-Assessment Quizzes
- Jacki Schreiber on the Relationship Dynamic and Saying NO!
  Jacki teaches women how to say no in relationships, and handle business and relationships.
- Online Dating: Creating the Right Power Dynamic in a New Relationship
  5 tips for couples to develop a right dynamic in their relationships.
- Relationship Advice: The Push-Pulling Away Dynamics of Couples
  This couple gives several advices for couples who push-pull each other.
- Break Unhealthy Relationship Patterns
  This video shows you how to deal with unhealthy relationship patterns.
- John Gottman: The Magic Relationship Ratio
  In this video, John talks about different kinds of relationship ratio and the outcomes.
- Understanding Relationships and the Source of Emotional Drama
  This article discusses the definition of relationship, and the emotional drama dynamics in it.
- Basic Relationship Dynamics
  This article discusses how power, affect, and respect influence relationships.
- Relationship Dynamics- How to Get The Relationship You Want
  This article discusses who determines the relationship dynamics, rules of the relationship, and how relationship rules develop.
- Relationship Dynamics, Anger, and Intimacy
  This article discusses about relationship dynamic and emotional vulnerability in relationships.
- Do You Understand The Dynamics of Your Relationship?
  This article teaches people how to understand their relationship dynamics.

Chapter 13: Intimacy and Distance in Relationships

Watch This! Video
Flashcards
Web Quizzes
Study Questions
Self-Assessment Quizzes
- Sherry Turkle: Connected, But Alone?
  This video shows how Internet connects people and had impact on their relationships.
- Stefana Broadbent: How The Internet Enables Intimacy
  This video discusses that Internet enables intimacy between people.
- Intimacy
  This video discusses the deeper aspect of intimacy.
- What Is Intimacy? With Dr. Dain Heer From Access Consciousness
  Dr. Dain Heer’s idea about five elements of intimacy and what is intimacy.
- What Is Intimacy-Alice Smith
  In this video, Alice Smith discusses intimacy in a different perspective.
- Building Trust Through Skillful Self-Disclosure
  This article states that leaders in company can build trust with their employees by skillful disclosure.
- Disclose Yourself: How Intimate Disclosure Fosters Attraction
  This article discusses that intimate disclosure can be a great way to foster attraction between people.
- Creating Intimacy
  This article talks about intimacy and how to create intimacy between people.
- Love and Intimacy
  This article discusses the relationship between love and intimacy, and how does intimacy and love influence each other in relationships.
- Intimacy and Distance in Relational Communication
  This article discusses dimensions of intimacy, masculine and feminine styles, and cultural influence.

Chapter 14: Relationships in Our Lives: Family, Work, and Healthy-Related Contexts

Watch This! Video
Flashcards
Web Quizzes
Study Questions
Self-Assessment Quizzes
- Now or Never (2011)-A Short Film About Family Relationships
  This video inspires people to think about their own family relationships and how much time they spend with families.
- Family Relationships-Forgive and Forget the Little Things
  This video states that in order to develop great family relationships, people have to forgive and forget the little things happened everyday.
- How Family Relationships Change With Age- Matt Curtis
  This video discusses how the nature of family relationships changes throughout time.
- Sexual & Intimate Relationships, Mental Health & Wellness
  This video talks about a book about the relationships between health and intimacy in relationships.
- Improving Relationships in Health Care
  In this video, people will give several tips about how to improve relationships in health care.
- Understanding Family Relationship Problems
  This article discusses relationship problems in family context.
- Family Relationships-Brothers and Sisters
  This article talks about the relationships between brothers and sisters in family.
- Seven Characteristics of Successful Work Relationships
  This article discusses 7 characteristics make work relationships work.
- Proof Positive: 8 Ways to Create Positive Work Relationships
  This article describes eight ways to create positive relationships in working place, which includes be yourself, treat people equally, stay out of politics and be friendly.
- The Relationship Between Active Travel to School and Health-related Fitness in Children and Adolescents: A Systematic Review
  This article identified 27 articles that explore the relationship between active travel to school and health-related fitness.

Authors: Teri Kwal Gamble and Michael W. Gamble

Pub Date: January 2013

Pages: 480

Learn more about this book

Student Resources

Chapter Resources

Chapter 1: Interpersonal Communication: A First Look

Chapter 2: The Impact of Self-Concept

Chapter 3: Perception

Chapter 4: Listening

Chapter 5: Communicating With Words

Chapter 6: Nonverbal Communication

Chapter 7: Conversations

Chapter 8: Emotions

Chapter 9: Trust

Chapter 10: Power and Influence

Chapter 11: Conflict

Chapter 12: Relationship Dynamics

Chapter 13: Intimacy and Distance in Relationships

Chapter 14: Relationships in Our Lives: Family, Work, and Healthy-Related Contexts